Assassin's Creed: Valhalla Dev Tracker

Hi @WolfVein_ I'm sorry to hear that you are missing the Twilight Pack.

The Twilight Pack was included in purchases or pre-orders of Assassin's Creed Valhalla: Dawn of Ragnarök made before 9 April 2022 from participating retailers, it was later made available for purchase in the Helix Store.

I'm afraid that we would be unable to assist with this issue via the forum. I also apologise that you have not received a response to your support case. I understand there is currently a high volume of contacts which is why it is taking longer than usual to respond to support cases. Our Customer Support specialists will respond to you as soon as it is possible.

@SpirantCrayon22 @azullFR thanks for the update.

I will report this issue to the development team so that they can investigate further and to see if they can reproduce it on all platforms. So far these are the only reports we have received since the 1.7.0 update.

@DubStteppeR ok thanks

Hi @orldan @skojjalar @azullFR @SpirantCrayon22

I'm sorry to hear that you have experienced an issue claiming the free weekly item.

Just to confirm is this issue only occurring on Tuesday during the reset of the weekly item or do you also encounter this after Tuesday?

...

Hello @skojjalar

Sorry to hear that you're experiencing issues with the weekly free object in the Animus store for Assassin's Creed Valhalla.

The development team has been made aware of this issue and it should be resolved with a future update. Once additional information becomes available, it will be posted in the game's official forum.

In the meantime, try closing and relaunching the game then try claiming the free weekly item again. However, if that does not work please try again later.

In the meantime, if you have any other questions, feel fre...

Hello @L4gr1nt44

Sorry to hear that you're experiencing crashes since update 1.7.0 in Assassin's Creed Valhalla.

Could you please try the following workarounds ? Some players said that these helped resolve the issue:

• Disabling the in-game overlay in Ubisoft Connect
• Adding the Assassin's Creed Valhalla exe file to your exception list of your antivirus software

Also, could you please follow the steps in this article ?

If the issue still persists after this, please contact us via our ...

Hello again @Lozzie7067

Happy to hear that the issue is now fixed and thank you for the information provided, it may help other players !

Have a nice day

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Hello @Lozzie7067

Sorry to hear that you're experiencing sound issues in Assassin's Creed Valhalla.

Could you please follow the steps in this article ?

If the issue still persists after this, could you please give u...

Hello @lordkenf

Thank you for your feedback on this matter.

After investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.

I understand that this is not the outcome you were hoping for and can only apologize.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Hello @Rovaros

Sorry to hear that you're experiencing issues with the core challenges in Assassin's Creed Valhalla.

After investigation, this issue should be resolved since update 1.6.1, can you please verify that you installed the latest version of the game ?

If the game is updated, please send us a video of the issue and we will investigate further.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !