Assassin's Creed: Valhalla Dev Tracker

Hi @SenpaiStaxkz @addi2224 I'm sorry to hear that you are experiencing this issue with the shelf in Verica's Tomb.

After thorough investigation, the development tea...

Hi @Yyrebwrts I'm sorry to hear that you are unable to find Petra in your settlement after completing the quest 'Have you seen this man?', this is not a known issue.

Have you searched all of Ravensthorpe to see if you can find her or are you only looking in a specific area?

Title Update 1.7.0, released on February 21, is the final update to address bug fixes in Assassin's Creed Valhalla. As a result, any new issues reported will not be addressed by the development team. Thank you for your understanding. 

Hi @Synoche I'm sorry to hear that you are experiencing issues with the Fly Agaric in Sciropescire.

To confirm have you completed it in the past but it has not counted as being completed or have you not done it at all and there is no way to start it?

If you are missing a mystery that has not been completed in Sciropescire could you please go into the settings, then Gameplay > Exploration > Exploration Difficulty and change it to default if you have another option selected. Then check your map again to see if there are any blue dots showing.

Hi @SIAR999 I'm sorry to hear that your game keeps crashing during a raid.

Could you ensure you have the latest update installed (1.7.0) and take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for cra...

Hi @Legendehexx I'm sorry to hear that you are unable to proceed in the quest 'Walls and Shadows'.

It is likely that you have not found the final clue which is a body hanging from the roof above Tryggr.

Can you please check and confirm if you are able to progress in the quest.

@Ibervang it wasn't specifically with regards to the comments on this thread but as a whole on the forum. As I mentioned, I can understand you are frustrated with the issues you are encountering, however all that we ask is that you follow the forum rules.

Thanks.

@Ibervang I can understand your frustration, however we must run through PC troubleshooting when a player reports a crashing issue.

All PC players have different setups, such as GPU's, CPU's etc, so when an issue does occur it is is not always easy to identify the cause of the issue.

Most of the time general PC troubleshooting can help to resolve an issue with crashing, freezing, FPS drops and more. However, in some cases we would need to gather your system files to investigate further.

If you do not want to reinstall your game that is fine, we can only suggest that you do that. If you would like us to investigate the issue further then I would need to create a support case for you. Would you like me to do this?

Hi @ZeddBrew thanks for the update, I'm sorry to hear that the issue persists.

After looking at your screenshots and video, I noticed that the guard has the key icon above his head in the screenshots to indicate he has a key, however in the video the key icon is not present.

Could you please try fast travelling to another location on the map then fast travel back to the location near the shrine and start the trial again. Can you also confirm if you have customised your controls?

Hi @jujoco91 I can see that you received a response to your support case on the 3rd March and that you have replied today. Our Customer Support specialists will reply back to you as soon as they can.

Thank you for your patience and understanding.

Hi @fatpuma_Matt thanks for the update. I'm sorry to hear that update 1.7.0 didn't resolve the issue.

To confirm were you able to complete the 'Sister of Sorrow' quest and if so did the game return to normal afterwards? I'm assuming you still had some sort of issue due to you starting a new game?

Hello everyone,

I have an update for this topic, which is as follows:

After thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.
 
With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

I apologize for any convenience caused and understand this may not be the desired outcome you had hoped for.

This thread will now be locked.

Hey @jujoco91

Thank you for double-checking for us, I appreciate your cooperation.
I'm sorry to hear your issue still persists.

As this issue will need system files to further investigate and possibly escalate, please be sure to continue communication with us via the email support ticket. If you could update us there on any other troubleshooting steps you have tried and checked so far, that would also be great, just so we don't accidentally suggest the same step twice.

...

Hey there @linukas333

I'm sorry to hear you're encountering this sound issue within your game.

To try and address this, I would recommend trying out the steps from the support article on this type of topic, and maybe even give the ...

Hey there @jontebarca

I'm sorry to hear you're having some problems launching your Assassin's Creed game due to a DX12 error.

Please note, that due to laptop limitations for Ubisoft games, we can only offer limited support.

To try and help you resolve this issue, I'd first recommend you make sure your GPU drivers as well as your operating system are up-to-date with the newest version installed.

I'd also suggest taking a look at the PC ...

Hey @Devil_Bringer

Thanks for reaching out with this issue, I'm sorry to hear this has been happening to you so that you're unable to launch your game.

I'd first recommend giving the steps on our PC technical troubleshooting article a go, to see if these might help with the issue.

Could you clarify on which platform exactly this is happening on? (Epic Games, Steam or Ubisoft Connect).
And also if you're getting any error messages or if you have changed anything about your setup recently before this hap...

Hey there @AnneGodkoyj

I'm sorry to hear you're experiencing some graphical issues, which is impacting your gameplay.

I would recommend double-checking the refresh rate of your monitor to ensure this is designed to handle the settings for performance mode, and that these settings are not set to a higher setting than their native mode. Please also take a look at the ...