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Please restart your PC, verify game files, or reinstall the game in order to resolve this issue.

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A conflict was discovered which was recently resolved with patches for Windows 10 and 11. If you’re experiencing crashes with “Frames may be missing, no binary loaded for nvwgf2umx.dll” or Timeout Detection and Recovery (TDR) errors on PC, please ensure that your Windows OS is fully up to date:

• Windows 10 Patch
• ...

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https://www.ea.com/en-gb/games/apex-legends/news/resurrection-patch-notes

https://www.ea.com/games/apex-legends/news/arsenal-patch-notes

As of Arsenal #471792

If we can’t reproduce the issue locally, it’s pretty impossible to fix it. That’s why it’s super important that when you report an issue you’re experiencing, you provide as much information as possible. If you just post: “My game keeps crashing. Fix it.”, there’s not a lot we can do to help you, and we really want to help you!

So, help us help you. Best place to report bugs is using the link below and following some steps:

https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

• What platform are you playing on?
• Origin ID / Gamertag / PSN
• What were you doing leading up to the issue?
• Can you reproduce it? What are the steps?
• PC players - provide hardware specs, OS version and GPU driver version.
• If possible, it’s great if you can capture a screenshot / picture or vid...

Got a code to redeem? Follow these steps.

Redeem your Product Code in the Origin client

For PC 1. Log in with the EA Account where you want to add the game. 2. Click the Origin menu. 3. Select Redeem Product Code…

For Mac 1. Log in with the EA Account where you want to add the game. 2. Go to your computer’s top menu to select Games and Redeem Product 3. Code…

Redeem your Product Code on origin.com 1. Log in to the Origin store website using the EA Account where you want to. 2. add the game. 3. Select Game Library. 4. Click Add a Game in the top right corner. This will drop down an option to click Redeem Product Code…

Have an issue with your code? If you are having issues with the code redeeming or issue with contents of the offer (like missing coins from the Lifeline or Bloodhound versions) Head over to EA help and they can...

To report a cheater/hackers, follow the steps over on the easy anti cheat site.

https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/

Also, please continue using the in-game reporting tool.