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Hi @chenguodegang,
At the moment the following languages are supported on Answers HQ:
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Hey there,
Exploits using configs are certainly something that's been looked into in the past, such as the mention in the tweet below. Thanks for making sure this was on our radar!
Just as a heads up, I've removed the link to avoid spreading that information around further, much appreciated!
Sorry, but we do not grant any game content.
I am glad to hear that the problem was fixed. Thanks for letting us know.
As for the suspension of your account, we cannot make any changes here in the public forums. If you would like to appeal the sanction, our Terms of Service team specializes in handling such disputes.
Here are the steps you need to follow to reach them using the web form:
Get information about your EA Account lock, ban, or suspension ...
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Hey @machiiii the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @BenziCat,
While you're certainly not expected to remember everything, we do expect the account owner to be able to provide certain details about an account, including some things that should never change such as the date of birth of the registered account owner.
Ultimately, if our support team cannot verify enough information about an account, for security reasons they will not be able to make changes.
This is not something we can help update on the forums however, so please ...
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