Hey BroIJustWantElo, thanks for your response there.
First and foremost - I understand you're frustrated for multiple reasons in this particular instance and you're unhappy with the current outcome for the topics you've raised, therefore I will try and break it down for you:
1. Cheater report - I reviewed your case and watched the video footage you've provided. I can clearly see what is it that you're referring to and such experience would be difficult to deal with for anyone I believe, so I see where you're coming from.
Every single report you submit, we have a dedicated team who review those, however this may not always happen immediately as it can depend on a number of factors, such as the volume of reports received at the time, for example. With that in mind, I understand that you're expecting immediate action however I would like to reassure you that these matters are taken seriously as our team has been continuously putting effort towards making gameplay experience more enjoyable.
2. Game crash - we will continue to tackle this matter however this does appear to be a little more complicated, so in order for us to proceed with it, we will need to make sure you do complete steps which are proposed. Ubi-Lady has sent you some workarounds to try and also requested to re-upload your system files (MsInfo and DxDiag) once these are done, so if you could do that, we would then be able to proceed with issue further.
In regards to Overwolf, please mind that suggestion made by UbiSushiVamp is by no means a matter of blaming someone, however is just something that other players in the past experienced difficulties with therefore it's more just a suggestion to try.
Going forward, I would like to ask you to bear in mind that it is against our forum rules
to be using offensive or inflammatory language.
Keep us updated there and should you have any queries in the meantime, let us know.