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we'll be adding a videos tab to royale in the next update!
we'll be adding a videos tab to royale in the next update!
My point wasn't to get info on updates every time you do talk with us. My point was it seemed you gave a hallow apology to try and get people to not be as mad at you. As if you're saying "we know you're mad, we're sorry that you're mad, but we don't actually care enough to change it" It's a backhanded apology and explanation.
I personally like surprises and like teasers. For me, fewer content updates is good because it keeps me guessing in what is otherwise a fairly stale game. But if you put something out that the community finds to be boring or unoriginal (skeleton dragons) then you should take the feedback AND MAKE IT CLEAR that you're doing so. Something as simple as "hey thats a cool idea, we might play around with it". That keeps us engaged, helps generate positive discussions about the game, and doesnt commit you guys as a company to anything that would really backfire.
I appreciate what you guys do as a whole, but like most things there's room for improve...
your 2nd paragraph is very useful feedback, thanks
The problem is that you're just referring to another comment thinking it answers the question/problem but the comment you reference was just a long winded version of "sorry for not communicating more. Dont really plan on changing anything though".
i think i covered this train of thought you are having in the comment i linked above, though:
"the fact of the matter is you aren’t going to get update information all the time in every single piece of communication.
I tried to explain why this was in my post but it obviously was not clear enough. I know this will always be the point of conflict. Fans and players of games will always want to know what is coming next immediately (which is awesome - I love this passion and I'm the same) but they should also know that it isn't a realistic possibility."
if i am wrong there. it would be great for you to feed back specifically on that point.
Do you think it would be possible for you to comment on this post and what are your thoughts on what Chief Pekka said?
posts that are this length are extremely difficult to address properly point by point.
however, i have read through the post and appreciate the effort that has been put into it. if OP has some specific questions i would be happy to answer them.
a comment i would give is that i feel that some topics have already been addressed in the previous post & comments i made, and a a lot of the grievances there are actually covered in that post so perhaps all the comments etc weren't read by OP.
when you deal chip damage
Anyone else notice in the last TV Royale for season 12 it seemed like Drew was less enthusiastic than normal? Almost like he was dreading putting it out knowing that everyone was hoping for the the big update.
Great post btw!
this probably comes down to 2 factors:
100% nothing to do with the content that i'm talking about!
u/Supercell_Drew - Do look into it. Thanks. 😄
hey - this is getting changed in maintenance tomorrow alongside balance update.
I think Drew, that you should stop being scared of negativity. I think majority of the community would be happy if you responded more.
it's not being scared of negativity - it is trying to reduce toxicity on the sub.
if i was scared of negativity i am in the wrong line of work lol
hope that clears this up for you
One question brother. I know this will be unanswered but still.
How do we know that you guys lurk on this sub reddit? There was literally no comment from you side in the month of May. At least some of the best posts that you see by dropping a small comment so that we know that hey, CM does read the posts.
I'm not accusing you of anything here, but from our point of view we genuinely don't know for sure, whether you read some of the posts or not.
i guess you'll just have to trust me on that! it's not in my best interest to not come on the subreddit, it's a pretty important source of info for a lot of things. plus what would i do in my spare time if i'm not on reddit lol.
i will say however that one problem i find with this subreddit is that if i comment on anything that doesn't reveal update info (fan art/new card ideas for example), i get lots of toxic responses "why are you replying to fan art, why are you replying to this but not addressing this?".
this leads to the point i made of communication vs update information.
for the health of the sub and community it is sometimes better to just not respond to smaller posts at all if it just makes people more toxic in the long run.
hope that clears up the thought process there
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all community managers at supercell work differently, and have different communities. i talk to the other CM's at supercell daily and i am aware of how they work.
me and darian run communities for two completely different games with two completely different development structures and pipelines. all of which affects the way we interact with the community.
thank you for the feedback!
So no improvements on progression at all? Jeez, i cant understand how you guys cant see how much important this subject is. You say the fun in this game comes from using different decks. But then, you are forcing all players to use the same deck for years in ladder just because it takes an eternity to max out another decks.
I know you need to make money, buts theres a middle line between making money and make the game less attractive and appealing to players because of the slow progression.
> So no improvements on progression at all?
not sure where you got that from? as said in the main post our goal is to get players to be able to level up more than 8 cards easier
This update isn’t coming before September. We haven’t even began the 2 months of teasers yet which were supposed to start in March and now it’s basically June,and even if they released them over a shorter period of time, there was atleast 1-2 months after that before he said the update was actually planned to be released. Don’t get your hopes up guys it’s coming in November.
not necessarily - my job requires me to be very flexible when it comes to stuff like this. if for some reason the update was ready in 2 weeks, i would have to adjust any release plans accordingly.
for example, 2 months of teasers was planned because i knew we would have that big period of time before release.
Read moreMy question is why you didn't feel the need to communicate more frequently and way earlier than now?
People have been expecting a Major Update to drop since March (not even necessarily the upcoming Big Feature, just literally any new content), and this Subreddit has been filled with complaints about the stagnant state of Clash, as well as critics about you guys not communication enough. It's obviously not you guys fault that people had their expectations up each month, but you still could have stepped in since you obviously knew the update won't be ready any time soon.
I can't believe how many times I've quoted you guys by now in which you claim that you will "Step up your communication game", which is the same sentence you've repeated multiple times the past 2 years in one way or another without actually ever improving. At least from my subjective perspective I can't really spot a difference in more communication compared to 1 or 2 years ago, but for sure the am...
Thanks for the question. Let's get into it!
Communication vs Update info
From this comment, I think the real issue that you are getting at here isn’t communication in general - it’s what you want communication to be - which is actually update news etc.
To go back to a comment I saw posted by yourself when I did an interview with KFC Clash - and others that I also read recently where you claimed the interview was a jok...
Read moreRead more1.Half a year ago, I've compiled a list of many things that the community has requested over time. You have replied to this post with a checkmark. Do you guys plan on implementing any of those things?
2.After this update, are we going to get a list of things you're planning to work on in the future, like we did in 2017?
3.Will the next update make progression easier? Progression right now is very, very slow. I'm not entirely sure the dev team comprehends this. If a new player joins today, he/she is literally 4 years behind everyone else because there is no way to farm consistently and catch up.
4.Where is the epic chest?
5.Where is gem rush?
6.This ties with number 3, but does the dev team plan to implement a farming system, like CoC has?I think we need a way to farm cards/gold if our chest slots are full and the current challenge...
it is the comment that has attracted the most toxicity
But that's probably due to the top comment obviously gathering the most attention of the people, resulting in the top comment receiving the most replies. Of course a comment with 50 replies is more likely to have more toxic replies than one with 5 replies.
Imho this comment is well written and summarizes the concerns most of the people in here have been having for a long time.
yeh i didnt say it wasn't well written, and as it is most upvoted it obviously means that people want an answer. i am not disputing that.
however the tone of the comment (i can see its now been edited and even a message added which is great - thanks for that u/iDetroy! ) was one that could welcome toxic behaviour and you can see that in the comments. there's even an upvoted comment complaining about me needing to sleep for example lol
i reddit a lot in my spare time, have an 8+year old account so i know that a big part of the way a comment is received is the way it is written and this is a good example of that. not that it was in any way intentional by the author.
