Conan Exiles Dev Tracker

Poking Andy to see if he was poking around and left something weird behind

Greetings Exile,

Thank you for reaching out to us. Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “ban appeal” as the issue type. Even if it’s not a ban/suspension, the “ban appeal” option will get your ticket to the right people who can assist you with account issues:

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Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Please upload the files to Google drive and share the link with us if you experience difficulties uploading directly to the forum.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for the file. We will reach out to you in private to request more information.

Please check your forum notifications for our direct message.

Greetings Exile,

Thank you for reaching out to us. Could you record a short video next time this happens and take notes and the exact action or place your character was before the issue started?

Any other detail you can remember would assist us in reproducing this issue.

Thanks in advance.

Greetings Exiles,

Please check the Playstation support page regarding that error code:

Greetings Exile,

Thank you for reaching out to us. Our team is still working on solving the issue with the latrine item. In the meantime, if you would like further assistance please submit a ticket to our Help center.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Hey @RokyWolf,

We updated your forum rank to allow you to send images and links.

Thanks again!

We are unable to provide refunds of materials or items for any reason in-game.

You can read more about Official servers guidelines here:

Greetings,

Thank you for getting back to us. Can you please share your log files with us?

You can find it by following:

C:\Users\USERNAME\AppData\LocalLow\TheOutsiders\Metal

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

I have only played Public Beta Client twice. I get this every time I start the live version since I installed the current Testlive client.

Edit: I just tested this, and it only happens when you start the current live build. Since Battleye has been updated and both clients use the same install, the message is to accept with the Live build.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Hello again,

We asked our team to check server 3054 and nothing major was found on our end. There were some huge buildings heavily decorated that could affect the performance but mainly on the areas they are located.

Therefore, we would like to ask you:
Do you have access to a PC to perform a connection test directly with the server IP?

Greetings Exile,

Thank you for your report. Apologies for the wait for our contact back, we are working from the EU timezone at the moment.

Can you share with us if you used the “move” option on the radial wheel or if you dismantled the items and placed them back in the new location?

We are aware of some issues with the “move” option and in the meantime, we strongly recommend trying to use the construction hammer to relocate your objects in-game.

Thanks for understanding. We hope you have a great weekend!

Thank you for getting back to us. Could you share some pictures of what you see in that camp?

Could you also let us know if you tried to walk around the area and see if there’s any interaction possible even if the merchant doesn’t visually show? As we are aware that some assets might be invisible/not rendering at the moment on consoles.

We appreciate your assistance in this matter.

Hello again,

Thank you for all the files so far. There’s another one we would like to take a look at:

Press windows key + R > type: dxdiag > press Ok 

Once it finishes running please save the txt file and share it with us.

Thank you once more for your patience while we try to best assist you.