Greetings,

Thank you for all the files so far. There’s another one we would like to take a look:

Press windows key + R > type: dxdiag > press Ok 

Once it finishes running please save the txt file and share it with us.

However, the issue could also be related to what Xevyr suggested: due to your PC not meeting the minimum specs for the game.

We’ll learn more once you share the requested file.

Thanks in advance.

Greetings,

Thank you for getting back to us. We will ask you more questions to help us try to pinpoint what or where the issue could have originated:

1. Are you able to try to start a new game or even play online?

2. Can you give us an estimate of how old is the current saved game?

3. Before you started to get the issue did you perform any unusual activity in the game or left your character inside a structure you usually didn’t?

4. Also, around the time the issue started were you in the process of building a new large structure?

5. Do you usually exit the game completely every day your play session is over or do you leave it on standby?

Thank you in advance.

Greetings from Hell!

Thank you for your report. Can you share with us from what store you purchased your copy?

We await your reply.

Please use this thread to discuss Performance patch on the Public Beta Client.
Discussions of other patches and platforms should not be held here but in their respective forum sections instead.

Patchnotes:

CHANGELOG DIVIDER1800×200 18.8 KB

We will update this section with any changes and fixes applied to the patchnotes document post-release.

Changelog entries

• ...

WORK IN PROGRESS BUILD AND DOCUMENT

This is a work in progress build and as such, neither of the changes and implementations found in it are final. Neither is the patchnotes document, which will be updated, corrected and completed over the Public Beta Client period to better reflect the work in progress nature of this build.

• ...

Thank you for letting us know.

We just released an update for the game. Before we proceed with this, could you please update your version and check if the issue still persists?

We appreciate your patience and understanding.

Greetings Exile,

Thank you for your report. Can you share with us if your console is on a wired or wireless internet connection?

Also, is the game installed on the internal drive or on an SSD?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can assist you with the Bazaar items.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Hellsingers!

Our devmons have set some time aside their greater task to prepare a few fixes to increase
stability of the game to make your rides in Hell more enjoyable.

Just you wait until you see what they are working on…

Patchnotes

• Addressed an issue where the Judge Aspect in Nihil didn’t transition to Damage phase
  after the Enemy phase under specific circumstances.
• Fixed a crash caused when immediately backing ...

Greetings Exiles!

Thank you all for your feedback and for reaching out to us. It’s not possible to edit the input.ini to reintroduce the TAB key to its original use. Our team decided to change it mostly because it wasn’t “rebindable” or available for gamepads.

On Pc, as some of you have mentioned there’s a great mod that makes it possible to continue to use it as it was.

We know not all changes will please everyone, but we hope you understand our decision in the long run.

Thank you for the additional information. We will ask our team to investigate this further.

Have a great day!

Thank you for the video. We will send it to our team for further investigation.

We appreciate your patience while we review this matter. Have a great day!

The servers will come down for a restart 2023-01-18T14:00:00Z. The downtime is estimated to take 1 hour.

Hello,

Have you tried to run the .exe file as an admin?

The following line suggests several different potential issues. Including outdated drivers/OS, corrupt files, or even compatibility with the system.

16.01.2023 13:18	Application Hang	Программа Metal.exe версии 2022.1.0.20877 прекратила взаимодействие с Windows и была закрыта. Чтобы узнать, имеются ли дополнительные сведения о проблеме, просмотрите журнал проблем в разделе "Безопасность и обслуживание" в панели управления.
 Идентификатор процесса: 38b0
 Время запуска: 01d929acdf680e09
 Время завершения: 4294967295
 Путь к приложению: D:\Program Files (x86)\Steam\steamapps\common\Metal Hellsinger\Metal.exe
 Идентификатор отчета: 6e83bc02-350f-4f87-adc6-f9ba4d3bf887
 Полное имя пакета сбоя: 
 Код приложения, связанного со сбойным пакетом: 
 Тип зависания: Top level window is idle
	

Can you confirm the hard drive where the game is installed is also new and fre...