Conan Exiles Dev Tracker

Hello again,

Please upload the video to Youtube, Google Drive, or to the platform you prefer and share the link with us.

Thank you in advance.

Hello again,

Can you please share the MS Info log?

In order to generate an MSInfo file please follow the steps below:
1 - Press Win+R and in the displayed dialog box type “msinfo32”
2 - It should show a new screen called “System information” where underneath it should display “File”, click “File” while “System Summary” is highlighted and then “Export”
3 - Name your file as you see fit and save it to an easy-to-find location
4 - Send that file our way

Additionally, can you provide more details about what happens next after the screen blackens out? Are you still able to leave the game or access the task manager, or does it freeze the system completely?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Hello! That’s indeed very odd.

Was the Windows also on a fresh install? Can you also share from what store did you purchase your copy of the game?

Greetings,

Thank you for the pictures. Can you also share your PC specs?

Additionally, can you tell us if all the drivers are currently up to date?

We await your reply.

Thank you for the additional information. Can you tell us if you performed a fresh install of the game on the new hardware or if the game was already on a hard drive that was ported to it?

Greetings,

Thank you for the additional information. Can you also share your character and clan names?

As well as the location of the decayed base, please.

We await your reply.

Thank you for the server number. We’ll ask our team to investigate this matter.

Please let us know if you notice any other issues with buffs in the meantime.

Greetings Exile,

Thank you for the additional information. Can you please confirm to us if by pressing the play button on the altar the items start to craft?

We await your reply.

Greetings,

As mentioned by @darthphysicist, we don’t have any news to share at this time. And we will communicate on all the official channels once we have.

Thank you and everyone for your patience.

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Greetings Exiles,

I’m sure you’ve noticed by now that the TestLive version of Conan Exiles is now called Public Beta Client.

This change was made to be more aligned with the internal branch name and its use.
We will be applying this naming change here on the forums as well with the TestLive forum section now becoming Public Beta Client section.

Note: Some of you may see the old TestLive assets when you view the game in your library. We are currently working on resolving this.

Greetings Exile,

Thank you for reaching out to us. Can you share some screenshots of your event log?

Does it show any information regarding your base changing status to abandoned?

Unfortunately, we are not able to provide a refund of materials or roll back only the state of your base.

We await your reply.

Greetings Exile,

Thank you for your report. Can you please share with us the exact location of the base by pointing at it on the in-game map?

Also, please tell us your character and clan name.

Feel free to reach out in private if you prefer.

Greetings Exile,

Thank you for your report. In addition to Narelle’s questions, please also share your log files with us.

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share with us the exact location of the gibbet by pointing at it on the in-game map?

Also, please tell us your character and clan name.

Feel free to reach out in private if you prefer.

Greetings Exile,

Thank you for your report. Can you please share your saved and log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands.
And for the logs, please follow:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.