Conan Exiles Dev Tracker

Greetings,

We understand the template might not make sense and feel extensive but it will assist us in directing the issue to the responsible people. Please reply to this message with the requested information so we can forward it.

1. Game mode: did you notice this on Singleplayer, or online?
2. Server type: private, official server, or co-op?
3. Server name: name or the number of the official server.
4. Mods: do you have any mods installed or had any mods active by the time you notice the issue?

Thanks in advance.

Hello @CowboyJesus!

Thank you for letting me know.

Could you try to enter the desert area and let us know if your friend is able to spawn?

It’s very likely that what you mentioned is the root of the issue. Since you are the host of this “server”, you only render what is somewhat close to you, which would mean the desert area doesn’t render until you are close enough to it!

Let us know how it goes

Hello @dvel,

Thank you for using the template, it helps us greatly!

In this case, we will need a bit more information, if that’s alright with you

• When did you move these chests and benches? (day and approximate hour)
• What are the original coordinates of these items? (on your old base)
• Could you tell us your character name/guild name?

Thanks in advance and feel free to reach out in private if you prefer!

Hello @TheMind!

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

...

Hello @Winimarik!

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please try the following:

• Update Windows (no need to change to Win11 though, just update the current version you have)
• Update Graphics Driver
• Change to Default Graphics Card
• Verify files in Steam
• Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
• Disabling Antivirus/Firewall Software
• Turn off Overclocking and SLI Technology
• Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.

We hope this helps!

Hello @Kosmiverse!

Could you please let us know the day and estimated time when this purge spawned?

We will also need the coordinates of your base

Thanks in advance.

Hello @Majestic1890!

Could you let us know the day and the time of day when you last saw these items in the chest?

We will also need your character name and guild name if you are in any.

Lastly, could you give us the coordinates of where this chest is located?

Thanks in advance

Hello again,

Can you please share your saved file with us?

You can find it by following:

XboxGames\Conan Exiles\Content\WindowsServer\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Hello everyone

Could you let us know if your character is close to the guest’s unconscious character when inviting them back? Because, if not, exceeding the maximum tethering distance could impact as such.

Thanks in advance!

Hello @Krem222!

Could you please provide some video where this issue is visible?

Thanks in advance

Hello @Xevyr

Thank you for reporting these issues to us, but please make sure to use the given Bug Report Template.

This template may seem irrelevant, but it’s required for us to properly register any bugs.

You can find it here: NEW Bug Report Template

Thanks in advance!

Greetings,

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please ask your friend to try the following:

• Update Windows (no need to change to Win11 though, just update the current version you have)
• Update Graphics Driver
• Change to Default Graphics Card
• Verify files in Steam
• Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
• Disabling Antivirus/Firewall Software
• Turn off Overclocking and SLI Technology
• Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.

We hope this helps!

Hello @SirDaveWolf,

Could you let us know in what Game Mode you are playing and on what Platform (Steam, EGS, MS)?

Also, could you let us know if you have any mods installed? If so, does this issue happen while they are turned off?

Thanks in advance

Hello everyone!

Could you please answer some questions so we can have a better understanding of the issue?

• In what game mode are you playing (SIngle-Player, Online Official Servers, …)?
• Do you have any mods? If so, does this issue happen when they are turned off?
• When using the construction hammer to move/place the item, does the issue occur as well?

Thanks in advance

Hello @rolee9309,

We’re sorry you are experiencing this issue.

Could you please go over to your Steam and restart it by choosing the “Change Accounts” Option while connected to the Internet?

After this, try logging back into the game while still Online and proceed to exit the game. Then, try to enter the game again this time with no Internet connection.

This should solve this issue, but if it persists, let me know

Hello @Tom!

We’ll need you to answer some questions so we can understand your issue better if that’s alright

• Could you let us know if you have a wired or wireless connection?
• When this issue happens, is it accompanied by any FPS drops or lag spikes?
• Does this issue happen in Single Player or on another server?

Thanks in advance.

Greetings Exile,

Thank you for your report. Can you please share your saved file and logs with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Hello @Selene01!

We are aware of this issue and it should be tackled in a future update! Keep an eye out for it on our patch notes

Thank you for your patience and understanding on this matter.

The servers are back online.