Crusader Kings 3

Crusader Kings 3 Dev Tracker




09 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Yahyud said: it says that CK3 created 82 threads for a 16 thread system. If that's not normal behaviour, maybe that's part of the problem?
I have no idea in all honesty, not something I've looked into ever. But surely then that would affect my machine - indeed everyone's - as well as yours?

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Comment
    AndrewT on Support Forums - Thread - Direct
No, but there is a backup save in Documents/Paradox Interactive/CK3/ folder called last_save.ck3 - BUT only if you have not tried starting any new campaign since the problem happened.

Good luck!  

08 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
I think the white dots affect everyone, me included. Not sure why the devs have not fix it yet! Maybe it's harder than it looks.  
Comment
    AndrewT on Support Forums - Thread - Direct
The GPU is involved in opening menus of course ... but if you don't think it's the GPU, what else could it be? You are sure there is no other component brought over from the old machine that also had this?  

07 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
I just tried your save file here on two machines. On my iMac a month flew by in about 2 seconds, on my modest PC about 4 seconds.

The save file loaded in maybe 10 seconds on both.

So I conclude there's something wrong in your game installation, your Windows or hardware! Yet as you had it on a previous machine, that only leaves the GPU ....


Do you have access to any other machine to try this on? Or another GPU you can swap in?  
Comment
    AndrewT on Support Forums - Thread - Direct
If it happens again, probably best to make a new thread in Bug Reports and attach affected saves there.  

06 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
If you delete that error log do those file corruption errors come back in the new one?  
Comment
    AndrewT on Support Forums - Thread - Direct
Looking at the end of that error log you appear to have several corrupted save files in fact. No real idea what could cause that!

Any mods in use?  
Comment
    AndrewT on Support Forums - Thread - Direct
We are aware of an issue where some customers can't login/stay signed in with their Paradox account which then results in being unable to play multiplayer. With the latest path it solved it for a vast majority of players but sadly not everyone >
Rest assured we're investigating this further and both the CKIII and tech team are trying to figure out the cause (and a solution!) but sadly there isn't a confirmed workaround for the time being :(. We have three possible workarounds that may solve it:



Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version... Read more

05 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Yes, I mean the first 7 lines of that log. There are many fewer errors in that one than the previous one, but that may just be due to only running the game briefly.

I don't there's a lot more you and I can do here. It may be that QA simply do not test the game with immortal characters. I'm not familiar enough with the gameplay of this game to know - is that a standard option or something you have to mod in, or use debug mode to achieve?  

04 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Then I'm not sure why you get those errors in that log? Because they sure look like mod or bad installation sorts of issues ... if you delete that error log and try the game again, do you still see those?  
Comment
    AndrewT on Support Forums - Thread - Direct
We don't move threads to Bug Reports, as when you make a new thread there there's a form to fill out to make sure all needed details are supplied.

Assuming logs2 is the later test, there are lots of unexpected errors in there , quite aside from the mod error! Probably best to do a clean reinstall including mod removal, to clarify matters.

- undo any hardware overclocking you have enabled
- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- unsubscribe from ALL mods in the Steam workshop for this game
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you ha... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
We are aware of an issue where some customers can't login/stay signed in with their Paradox account which then results in being unable to play multiplayer. With the latest patch it solved it for a vast majority of players but sadly not everyone >
Rest assured we're investigating this further and both the CKIII and tech team are trying to figure out the cause (and a solution!) but sadly there isn't a confirmed workaround for the time being :(. We have three possible workarounds that may solve it:


Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (T... Read more

03 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Thanks for the very detailed post! However if you feel this is a game bug then the place for it is the Bug Reports forum, not here - we could only help if this was a game installation or Windows/computer settings issue. Bugs can only be fixed with patches, not the kind of tweaks we can do here.

Have you tried opting into the beta of the next patch 1.4.5 , now in the Steam betas tab for this game? If not you could try that, best to start a new campaign under that patch for the sake of it being a good test.

I'm willing to look into logs from a run with a completely unmodded campaign that is having the problem, if you can acquire those.  

02 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log


Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN ... Read more

30 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
thessy said: Windows Defender is also allowing CK3. It stands as checked anyway.
Do you mind if I see a screenshot of that? Thanks!


Are you aware that Ironman mode does not do autosaves as such? What it does is overwrite the save file name that you gave it when you started the campaign. It does that on significant events in the game such as declaring war, ruler death, etc. So you cannot expect a literal 'autosave' file to be there, only the campaign save file. All our games are like this.  
Comment
    AndrewT on Support Forums - Thread - Direct
This situation is extensively discussed here:
forum.paradoxplaza.com

CK3 and Stellaris offline for long on GeForce Now + related pre-order DLC problem

Dear all, I would like to poi... Read more

27 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Yes, that is normal. That DLC is a pre-order bonus only, and is not available by other means. It is possible it will be put up for sale or even as a free item at some point in the future, as happened with say EU4, but that would typically be years away.

If you play MP games that he hosts, he should disable that DLC before starting a new campaign, that way you will be able to load those saves if you wish.  

26 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign - NOT with any existing one

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

If you still get this problem then, when the game crashes what happens? Can you start it right up again, or you need to reboot or wait a while before it will run again?


Please report the temperatures of your CPU and video (GPU)
1/ before start... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
See how long I've been doing this job? I think I might know what I'm talking about. I promise you, you have never downloaded games directly from our store. Only via our client or the Steam client.

Did you install our client and confirm the game is available to you there?
play.paradoxplaza.com

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