Crusader Kings 3 Dev Tracker

We had a few reports that this happened with autosaves - if you disable them does it go away?  

Is Windows Defender your only AV app?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  

That video driver is 5 years old, please update it to the one from May 2020:
http://support.amd.com/en-us/download
If that doesn't help, you might need to check with Kaspersky support on how to fully exempt the game and launcher from it.

Good luck!  

Please go to Documents/paradox/ck3/ and delete these folders:

cache
shadercache
terraincache

That should do it for you!  

That error will be causing you no problem at all at present. It is possible it will prevent future updated from applying, in that case we can force the update as you did this time.

I have seen this a few times but don't really know what is causing it, I can see it might be a firewall or antivirus getting in the way.  

What antivirus app do you use?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  

What antivirus app do you use?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  

Is this the Steam or MS store edition please?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  

I see you have a mod in use there, so I guess the game used to work on this machine up to some point, is that right?

Please do a full **clean** re-install:

- move any valued save games elsewhere
- unsubscribe from all CK3 mods
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


If those don't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or lat... Read more

I think you can ignore those AUXTIN ones, but the GPU does have a problem.

Your settings should have capped the refreshRate/frame rate at 60, is that what you see with an fps counter?

If so your machine has a cooling problem. Clean out all air vents it has (compressed air cans are good for this). Make sure airflow to them is not blocked by anything like walls, books or whatever.
If that doesn't drop the temps enough, you probably have a faulty fan or a heatsink/thermal paste problem. You may need professional help at that point.  

This crash is reproducible from that save, is it - is that why you attached it?

Any mods involved?  

Interesting, although I was unable to duplicate this just now.

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign - NOT with any existing save

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

If it still happens after that we'll look into your setup.  

I see you have 3 monitors, does it happen on all of them?  

I've since had one other report, so I guess it's still a problem. I'll check with Paradox what's happening.  

I see, that seems a pretty clear bug then! Please make a new thread in the Bug Reports forum:

...

Read more

I'm not aware of other such reports.

Does it matter what Display mode the game is in?


DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  

Well I was wrong about that, wasn't I ! No good idea now what is causing this.

Go to the documents/paradox/ck3/ folder and delete the folders cache, shadercache and terraincache - see if that helps.


If not, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.  

This is a widespread problem, it is not just you.

It is being investigated every day, but I'm afraid is still not fully fixed, as you have found. Work continues!  

I'm afraid not, no - the bug report is still live.  

Did you attach a save because it only happens in that campaign? Or it also happens in any new one you might start?

Either way has it always happened since you've had the game?


Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.