Crusader Kings 3

Crusader Kings 3 Dev Tracker




18 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Amel12 said: I tried to run ck3.exe from the file explorer, but it still crashed.
Was any error shown at that point?


Amel12 said: Making a new Windows user also didn't work unfortunate...
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Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
If there are no mods used in those saves (I see Pdx-Unlimiter.exe in that dxdiag!), this must be a game bug or bugs I'm afraid! So we won't be able to fix it here.

Please attach them to a new thread in the Bug Reports forum, thanks.

Sorry for that problem!  

17 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
It is definitely odd that you get this with one game but not another, as they both use the same installation of the same launcher.

What if you make a new Windows user on this machine and log into it with that? Any different?  
Comment
    AndrewT on Support Forums - Thread - Direct
If you use Affinity to prevent ck3.exe from using the e-cores, does this still happen?  
Comment
    AndrewT on Support Forums - Thread - Direct
uriel34 said: Unfortunately no. I would have to create another user account on my computer to do it.
That's actually what I was suggesting ... !  
Comment
    AndrewT on Support Forums - Thread - Direct
Please run this Windows repair tool

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista. support.microsoft.com support.microsoft.com
If tha... Read more

16 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
I'm afraid you have a memory problem:
Memory: 8192MB RAM
Available OS Memory: 5996MB RAM
That can be a hardware fault, or a wrong bios/firmware setting. Probably best to go to Lenovo support for help on that in the first instance.

Meantime, you can try unloading every other app you can before starting the game.

You may as well update that nVidia driver to August 2023
www.nvidia.com

...

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Comment
    AndrewT on Support Forums - Thread - Direct
uriel34 said: I think manual ones are also causing crashing to desktop, but I am not 100% sure.

Sure, I will attach one of my autosaves that was made yesterday (I have tried to launch the game with this one autosave and 2 others in "save games" folder and the game crashed).
That save loads and plays just fine for me. I tried on MacOS/Steam, Windows/Steam and Windows/MS editions.

Can you try it on another Windows user on that machine? And/or on any other machine you might have access to?  
Comment
    AndrewT on Support Forums - Thread - Direct
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/logs/exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
eliminator n36 said: Any word from Paradox as to if they're working on a fix for this? I realise it's a Microsoft Cloud save issue, but it must originate on CK3's side if this is the only game it's happening for
They've been off for a month, so no news on this, I'm afraid.

I expect that problem would happen to any game which tried to read in data from a save game that was so corrupted it crashed the game. Yes, the game ought not to crash in that circumstance, and/or ought to have a launch option to not read in save game data to get past that, BU... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
There's no mention of this game in that dxdiag, which tends to point to a cause outside the game.

Unload GeForce Experience if running, then run ck3.exe directly from File explorer. What happens then, any error show?

If nothing, make a new Windows user on this machine and log into it with that. Does the game work there?  

15 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
I have no idea what could account for that collection of symptoms.

Can you test this on any other machine you might have access to? Just to confirm it's confined to this one.

If not, make a new Windows user on this machine and log into it with that - still a problem?  

14 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
Well that is weird. I don't think we're seeing other such reports.

Is it only autosaves that case this, not manual ones?

Can you attach here a save that causes this for you?  

13 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
We've seen reports of that edition of this game crashing due to corrupted saves in the MS cloud. Unlike with Steam, MS seem to provide no way of accessing those files outside the game.

Are these saves you mention local or cloud?  
Comment
    AndrewT on Support Forums - Thread - Direct
Then it seems likely your problem is unrelated to the file move, that is a coincidence.


Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders - In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.


THEN Right click on ck3.exe , properties, compatibility. Tick "disable fullS... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Well, as I say the card should never get to those temperatures at a modest 60fps, there is a problem there - I am sure of it.

If it has always been that hot then it's always been a problem! The sustained high temps may have physically damaged the card in fact. Does it or did it ever get much higher, say over 90c or more?  
Comment
    AndrewT on Support Forums - Thread - Direct
That should certainly work then. What happens if you run ck3.exe directly from file explorer? Any error show?

And, did you happen to also move the Windows User Documents folder? If so, how?  

12 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
That is definitely an overheating problem then! The GPU should never be overheating at a modest 60hz/fps


Clean out all air vents it has (compressed air cans are good for this). Make sure airflow to them is not blocked by anything like walls, books or whatever.
If that doesn't drop the temps enough, you probably have a faulty fan or a heatsink/thermal paste problem. You may need professional help at that point.