Thanks for the additional info, everyone. We mentioned this back in 2020, but ESO currently only runs on Intel-based Macs and is no longer officially supported on ARM-based Macs. If you are running a Mac with a Silicon chip, this falls under it being ARM-based and unfortunately, you will be unable to launch ESO which is likely the issue you are running into here. You can find more information about this change in
this article along with some potential workarounds. In the event you are running an Intel-based Mac and are running into these issues, though, please let us know and we will continue to investigate.