The Elder Scrolls Online Dev Tracker

It is approaching midyear and time to give an update on how our multithreading work is going. If you remember, back at the end of last year, I gave the news that we would be performing an ongoing series of server work aimed at spreading out ESO processes across more CPU cores, with the goal that it would result in a substantial increase in server performance. Over Update 37 – launched back in March – and in Update 38, we have completed some of this work.

Initial metrics, however, show that these steps in multithreading are not having as much of a performance improvement as desired, and so we had to roll back one of the process changes because it introduced an unacceptable level of instability. Fortunately, the recent upgrade to server hardware has resulted in more customer-facing server performance improvements than any of our multithreading work in all public realms where we’ve completed the work. (Xbox EU is still scheduled for later this year.) In fact, the recent Whitest... Read more

Hi all, just letting you know we have been actively investigating the issue with leaderboards not updating across multiple servers (not just PC NA).

Ilsabet;c-7905646

I was #1 on the Evergloam DC leaderboard at reset time (and I think was emp given freezinggray's post about dethroning this morning). I have not received any end-of-campaign rewards. The leaderboard is still showing the same scores as when I went to bed last night, and the alliance scores (which had themselves been frozen for days) have been wiped and are all displaying as 0.

Has anyone else not received end-of-campaign rewards? If so, could you confirm your campaign, platform and server? Thank you!

Hey all, just wanted to let you know we've seen your reports and will give everyone an update as soon as we can. Thank you!

Hi all,

The EU servers are back up and running now. Thank you for your patience!

Update: We have identified the issue impacting the EU servers but need to perform a reboot. We anticipate everything being back up and running in the next hour or two and will continue to keep everyone posted!

Hi everyone, just confirming all EU megaservers are currently impacted and we are actively investigating the issue. No ETA for resolution yet but we’ll do our best to keep you updated.

Just wanted to follow up to note we are aware the current issue is impacting all EU servers and let the team know. We are still investigating.

Hi all, we are aware for the issue impacting logging in on PC EU. We are investigating now.

Hey all. Our team ran a fix for this issue. Leaderboards should be populating as intended now. Please let us know if you are still encountering an issue. You may need to log out and log back in before noticing the change. Thanks all.