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Hello. Try to set the "Web socket" notification type in the game settings and check for the problem.
About "Next button" - known issue and work in progress
Hello. Try to set the "Web socket" notification type in the game settings and check for the problem.
About "Next button" - known issue and work in progress
Please DM me with your email address.
Make sure the headset is set as default audio device in your operating system.
Messaged. Please check your inbox.
Ok
As Support Staff it's most likely your job to respond to posts like this, I'm only sharing my experiences, First-hand, from friends who play, and from the many posts online about how long support tickets go unanswered. Covid maybe be an excuse now but my experiences were from well before that.
The response time was long at the very beginning (more than 3 years ago) and for the new year 2019-2020. This is from what I remember.
At the same time, support usually responds within 1 business day. Support e-mail - responses may take a little longer, usually 1-7 business days.
Yes I contacted the support email [email protected] and included my IP address with sufficient information. I will PM you now, thanks!
Got it, I'm waiting for your message
You can ask our sherpas for help (https://www.escapefromtarkov.com/sherpa).
Hello. Did you write to the support mail? Please write me in PM the email address from which you wrote to us.
Battlestate Games is fairly notorious for taking an incredibly long time responding to ANY support tickets, their customer support was virtually non-existant pre-Covid, you're not the first to be pissed off by their lack of care on the Customer Support side of EFT and won't be the last.
Edit: A letter
Hello. I can tell you for sure that you are wrong. The support service has been successfully working for over 3 years.
Unfortunately, there are occasional peak times, and then the response time becomes long. But these are exceptional cases.
any idea for how long? thank you for responding.
Unfortunately, there is no such information.
If you have problems - write to support
The change function is temporarily disabled.
Hello. Please contact help.xsolla.com
In this case you should contact with Xsolla support (https://help.xsolla.com/).
Write to my PM your email address
Write to my PM your email address
Write to my PM your email address
#7968193
I am sorry for the long answer. I see that you have solved the problem by contacting your ISP.
Write your email address to me in private messages
Could you write me the ticket number?
Try to increase size of your paging file.