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Hello. You don't need to reset your profile. Support will answer soon and help you
Hello. You don't need to reset your profile. Support will answer soon and help you
Hello. You don't need to reset your profile. Just write to support.
Hello. You need to contact Xsolla support
Hello. You need to contact Xsolla support
Hello. Write me your support request number. Or email address if you wrote to us in the email
Ive done thay multiple times too :)
Create a ticket through the website and attach the launcher logs
Hello, write me in PM your e-mail adress
Hello. Write me your e-mail with which you wrote to us abount change email
Hello. Try reinstalling the launcher.
Hi, Xsolla support has been contacted and they confirmed the purchase as complete. What's the estimated time before the purchase will appear and the game will be downloadable?
Then you need to contact our support and tell me the request number
#8357700 thank you for your time and help. its really appreciated.
In process
Yeah I've already done so but who knows when they'll get to it.
How was your account upgraded? Did you just launch it and had a bigger stash?
Hello. Don't worry, your request will be processed and what is needed will be credited to your account.
Hello. Write me support request number, please
Hello. If the transaction is not displayed in the profile, need to contact Xsolla support
Hello, did you write to support?
Hello. Please write me your support request number.
Hello, write to me in private messages the email address that your account is registered to.
Hello. To change your mail, you need to write to [[email protected]](mailto:[email protected])
Okay? 2 days delay? :(
Still no email...
What can I do? I would be very happy if I could play today! :)
Should I change the Mail adress wich is registred to my account?
Got it, I write you in PM