Escape from Tarkov

Escape from Tarkov Dev Tracker




25 Sep

Comment

You need payment confirmation from your bank account.

Email us at [[email protected]](mailto:[email protected])


24 Sep

Comment

Write to me in PM the mail with which you wrote to us


23 Sep

Comment

You need more RAM.


22 Sep

Comment

Originally posted by Panda1966

I did. Chrome, Firefox, and even Edge. I can log into my kid's account but not mine.

Anywho, how do I contact BSG?

Email us at [[email protected]](mailto:[email protected])

Comment

No, just re-login into the launcher.

Comment

No, just re-login into the launcher.

Comment

Your network connection is not stable.

Comment

Try to use different browser.

Comment

Originally posted by Sova13

Please write to me in PM your email from which you wrote to us

u/FlameCide wrote to us on September 16th. We replied on September 17. No more letters received.


21 Sep


20 Sep

Comment

Originally posted by thexenixx

Hey, I don’t want to tell you guys how to run your department but you should never have people linking such simple things like how to find your IP address. WIN + R will open the run command, type in CMD, hit enter and then type in ipconfig /all (on windows). Then you can either have them screenshot that or copy paste their WAN ip. Easy and it doesn’t look weird. I wouldn’t click that link, even if it was positive it was a support person working for BSG.

And this way you won't be able to find out your public IP address. Therefore, we need information from the IP determination service. One of them is the one we link to. It is a public site like Reddit, Google, or Speedtest.

Comment

Please write to me in PM your email from which you wrote to us

Comment

Please write to me in PM your email from which you wrote to us


18 Sep

Comment

Originally posted by WileEhCoyote

And I have proof. I said in the post I HAVE PROOF for any dev that would like to contact me but I’m not posting it here for goblins like you, Danny1989.

Hello, please write the email from which you contacted us to me in PM

Comment

Originally posted by Pumpedhero

Would've been nice to have customer support like this in 2018, when my account was hijacked and banned and you guys said you couldn't do anything about it after I provided my information Still makes me sick to my stomach everytime I even think about having to message support.

If an account has been banned, then such an account cannot be restored in any case.

Comment

Look at the sender's address (exactly the address, not the name. Ignat Roshchin is one of our employees). It should be [[email protected]](mailto:[email protected])

To identify you as the owner, various information may be needed, including the one that was requested from you in this letter