Escape from Tarkov

Escape from Tarkov Dev Tracker




17 Sep

Comment

Originally posted by Robbe420

so it took 2 weeks?? the thing is that battlestate emails go to SPAM on my hotmail.

It looks like your email was hacked first. Change e-mail password and use two-factor authentication.

And write to [[email protected]](mailto:[email protected])

Post

Hello, pirojochkis!

We are at the full speed on completing all the major tasks in 12.8 patch. As I said before it will contain a good bunch of QoL features, content, bugfixes etc. We plan to do a devblog podcast on the next week and it's a high chance we will show you good stuff like compass, heavy bloodloss and so on.

Sorry for being a bit quiet lately - it's that time that we need to be focused as much as possible (cause we are still on the distant home work and this makes everything harder).

Stay safe and stay tuned!

EFT devteam

External link →
Comment

i said it and will say it again - plz don't worry. We are not gonna make gamechanging decisions only based on streamer's opinions


16 Sep

Comment

You have created two tickets, in both of which the specialist asked you to create a ticket in the correct category. In your case, you need to create a request through a bug report in the launcher. This is needed to automatically send logs to us


14 Sep

Comment

thanks!


13 Sep

Comment

Originally posted by OIKOJ1

How do I do that ?

You need to open your profile page and select "SECURITY SETTINGS" in you actions panel.


12 Sep

Comment

Make sure, you have selected Google Authenticator as "The current method of account protection".

Comment

Originally posted by Sova13

Please write me in PM e-mail address with which you wrote to us.

u/caseyfl727 You wrote to us this afternoon. Previously, there were no letters from you in the mail.

Letters have arrived and are awaiting a response. No need to spam (already 4 emails today), just wait patiently for a response.

Comment

Please write me in PM e-mail address with which you wrote to us.

Comment

Please write support request number that you were "not answered"


10 Sep

Comment

Originally posted by MarkOneUp2

The receipt from xsolla legit has a order number on it i don't own a business or use xsolla for transactions as a seller but i would assume that your staff as a seller can look up that order number and see it was paid for and any other information about the transaction right? Why would you use xsolla if your not going to use its receipts and not use a transaction company with receipts that you can use.

Edit: also i hope xsolla isn't still processing my order after i paid for it over a year ago

The account recovery procedure includes identifying you as the account owner. To do this, you are asked to provide information that only you have access to. One of such information is a check from your payment system.

Xsolla is needed to make a payment, not to identify you.

P.S. If you don't understand something - ask me. My English is not perfect and there may be misunderstandings)

Comment

We always inform about such updates via our social media and launcher.


09 Sep

Comment

Xsolla is processing the payment. But we need a check from your payment system - that is, from where your money was debited from. For example, a bank, or a paypal, etc.


08 Sep


04 Sep

Comment

Well done, thank you for your time.

We will take a look into it.

Comment

You should contact with the store directly:

https://tarkovmerchstore.com/contact


03 Sep

Comment

Originally posted by SnowyToilet

I have stopped playing with him a long time ago so that would be difficult

However, this information is required to recover your account.


01 Sep

Comment

Originally posted by Harold_da_Noob

Yeah, I requested a support and added this link in the comment of it.

Thanks. Already fixed)

Comment

Originally posted by hat_kroenchen

Same here, created a ticked

Yes, I can see it - Request #7256779

Thanks for the logs provided