I'm not sure if it's a language barrier problem, as I'm aware you're not a native English speaker, but this response really comes through as you don't give a f**k to the wellbeing of the paying player base, who are your customers.
It looks like you're pushing players that want change away, when all we want, is to see / know better what are the plans to improving your product.
We'd be really glad if we could see a roadmap for the new features (specially security ones) planned for the game.
Players are giving really good suggestions for security fixes lately, and it'd be amazing to see you guys getting ready to put them on a timeline.
im just saying that he will come back later and notice the difference