For Honor Dev Tracker

Hey MAHUNDR! Welcome to the forums! Sorry for both issues you are having with Spectator Mode and accessing our support page. If you have any issues with logging into your account from the support page, I would try our Browser Troubleshooting here. However, you can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

Hi Dj2T!
If you're experiencing this after going through the steps in our troubleshooting guide, can you contact us directly and include a screenshot clearly showing your ports forwarded as advised in the guide.
You can contact us directly in the following ways -
Support Site
... Read more

Pleased to see you're up and running as you should be jaxalbert
Enjoy!

Thanks for sharing this Reddit link of other players seeing this on PS5,X_SuPerNaKe_X. I have shared both videos with the team to take a look into this further.

X_SuPerNaKe_X: Welcome to the forums, warrior! This is a very strange one that I haven't seen previously before. Thank you for sharing the video clip of what you are seeing when locking on a character. Could you confirm if you have tried PS5 Troubleshooting Steps to see if this helps remedy the issue? Also, could you tell me what your ... Read more

Hi Sbwriel_Im!
Can you share a screenshot of this.
Also, do you still get this notification after going through the steps found here?

Sorry for my delay in getting back to you Pillzmans_Fox
Looking into your case, I can see the agent you were speaking to over Twitter has escalated this to be looked deeper into. Regretfully there is no further information at this time.

Hi L.N.G.Y!
It can take up to 24 hours for purchases to go onto accounts, especially during busier times.
If you've still not received the content after this time, can you contact us through our support site, or message us privately on either ... Read more

Hi Kindly_Ghost!
Can you share images of this with us.
Does this still happen after reinstalling?

Hey L.k.Dominator!
Can you go through the steps found here and let us know if you're still experiencing this.

You mentioned speaking to support Pillzmans_Fox. Can you let us know your case number so we can look into this.

Pleased to see you got to the bottom of this DSD27!

Hey DSD27, this is very odd that you are only seeing this when For Honor. Have you checked to see if there is any driver update available? I would also suggest going through our PC Troubleshooting Steps to help remedy this issue. If you have exhausted all steps here, could you please ... Read more

The.Somberlain Thank you for the update! Happy to hear this resolved the issue for you. Before uninstalling the Ubisoft Connect we recommending Emptying the Cache for Ubisoft Connect to avoid this issue with extra files that may linger after reinstalling the client. However, I'm glad to see you can continue playing For Honor on both accounts s... Read more

Pillzmans_Fox: Hey there! Welcome to the forums! Sorry to hear that you are only experiencing this issue with the Wu-Lin heroes and arcade effects. Could you tell me if you are seeing this problem on Xbox One or Series X? Could you also answer the following below:

- What version of the game do you own? Did you only purchase the Marching Fire content separately?

- Was this a pre-order? Is it a digital version, or a physical?

- Are you using the Share Function on your console? If yes, are you the one that owns the main game and the expansion?

WTBDommyMommy: Hey there and welcome to the forums! If you still receive the connection error message when switching your Faction, I would first recommend trying our PC Connectivity Guide to see if this remedies the issue with changing your Faction. Please keep us posted if this helps or if you still get the same message as before.

HolyZa: Welcome to the forums and sorry to hear that you are encountering this issue as well. Please know that our team is looking into the issues with Delays on Digital Purchases on the Ubisoft Store. If you haven't received the Battle Pass within 24 hours of your purchase, please ... Read more

Hi Superkajda, our team is aware of Purchases Taking Longer to Process at this time. If you have not received any updates on your purchase after 24 hours, please Create A Support Ticket here so we can take a closer look into the order for you. Thanks for bearing with us in the meantime.

All right. Thanks for clarifying that! Since this issue only seems to affect For Honor on this account, and no other games, would you grab a screenshot or a small video clip of this issue as it's happening?

The.Somberlain: Thanks for the clarification. After reinstalling both the launcher and For Honor could you confirm if both programs are set to run Administrator Rights? If you receive the message when opening For Honor, I would also try our ... Read more