devtrackers.gg
Read moreu/agebee:"Keep in mind that as of this moment, it is still our policy to not discuss results of moderation."
You do understand that's exactly why players say you're not doing anything to mitigate the problem, right? How does not giving feedback to the tickets help your playerbase to keep sending reports?
I mean, if we go through all the channels you decided are correct for this, make an account, collect data and send it to you to help the game, you won't even give feedback? If a report is good, tell the player he did it right. If a report is not good, tell him why. This will show us that you are actually doing something instead of an automated 'No WiTcH HuNtInG" message that is breaking instead of helping communication.
Also, not being able to reply directly to your post just helps the " Don't even bother trying to reach us" impression the community is having about how you deal with criticism.
Really, review your pol...
Fair enough.
I personally don't have a hand on what policies are implemented regarding moderation. I was just trying to clarify why posts get deleted, and what are the best avenues for dealing with alts.
But I will bring it this point up with other people in the team. Moderation in general is a complex topic. There are several different opinions among the devs as to the best way to deal with player facing info. Hopefully, the more we talk, and the more we develop, the better we can come up with solutions regarding this topic that best serve not only the game itself, but the community as a whole.
Thanks for the input. Cheers!
