Gems of War Dev Tracker

Hey all,

The fix for this is coming out within the next day or so, if not sooner!

Hey!

Thank you for posting this! I can defiantly see that is an odd and annoying spot for the server exclamation mark to appear.

I have reported this to the Development Team to look at getting that corrected.

Thanks again

OminousGMan - Support Human

Hey @Cooookie

I ran this by the Development Team and at the moment Adventurer Chest are only available to new players starting out in Gems, as it’s a part of the Adventurer’s Path.

Not sure if this will change in future, but I have passed your feedback on

OminousGMan - Support Human

Hey!

This fix was pushed through last week, but will be keeping an on it for next Guild Wars

Hello!

This issue has been reported to the Development Team and they are working on a fix for this that will come out in the next 24hrs.

Thank you for letting us know

OminousGMan - Support Human

Hey @Zakhar-izi

Can please submit a ticket with our Support team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013555

They’ll be able to investigate this problem in greater detail.

OminousGMan - Support Human

Hey!

@Elgalad you ticket has been received by our Support Team and currently being looked into!

@Pixie-RN could you also please submit a ticket with our Support team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013555

They’ll be able to investigate this problem in greater detail.

OminousGMan - Support Hum...

HELGOR THE HORRIBLE (NINTENDO SWITCH)

New Epic Troop: Helgor the Guardian

Helgor the Guardian will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

WHAT A HOOT!

New Epic Troop: Totec

Totec will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

Hey folks, thanks again for reporting these issues.

Just an update: These errors will settle down once the servers stop being slammed due to it being new mythic day.

We think we can see what’s causing the issues so the team will look at this over the next couple of weeks especially to see if we can’t improve on this in general as well as on high traffic days/times like the new mythic Friday.

I don’t have an ETA for when any improvements will be noticeable yet as it’s Friday night here and some deeper investigations will need to be done during business hours to really nail this at the roots. There are some specific things to investigate/tackle but as well as that performance improvements is ongoing work that doesn’t end which we are continuining.

We’re sorry for the degraded experience you’re having with the game tonight, for now, I think give it a couple of hours and try again if it’s really bad for you right now.

I hope you all have a great week...

Hey it’s not intended as a “who to blame” sort of thing. The text was incorrect, which did make it confusing.

Sorry it’s come off the wrong way, not our intention

Which platforms are you all on and can you please let me know if you’re experiencing lag or are you experiencing HTTP error messages as well?

Reporting to the team

The Wild King will be the only Mythic Troop available in Glory, Gem, Guild & VIP Chests for the next 7 days.

The Flora Fawn from Silverglade, is this weekend’s Bounty Captain.

The Flora Fawn will be available in the Bounty Shop, and will appear in Gold, Glory and Guild chests in 3-4 weeks’ time.