Originally published at: New Pet – Frankenkitty – Gems of War
New Pet: Frankenkitty A new pet has been released, Frankenkitty. You can get Frankenkitty from the daily Pet Rescue for the next 24hrs. Please note that Frankenkitty is a special event pet.
Hello 
Apologies for the delayed response.
Your account has had a fix deployed to it a while ago
Please check again.
what is your invite code
This will be resolved when the fix is released, awaiting an ETA for when that will be released.
We currently have a fix we are testing atm for this issue!
Hello
Thank you for the image!
I’ve added your screencapture to the report.
Please let us know if this issue is happening on other platforms!
WIth the reset, this has also reset the Merchant so the free Lantern is available again, but we have passed on that if possible we would like to include a Lantern with the comp once it goes out.
Cool, leave it with me 
Excellent, and rereading this and your comment response in the patch notes - these were all torches awarded from the Guardians?
Thank you so much for that @sylverscale , also will it let you start another battle with torches or is it fully thinking you have none?
And can I grab your invite code too please, just to squiz your data!
Hello
Thank you for the screencaptures.
I’ve let the development team know about this issue.
Please let us know if this issue is happening on other platforms!
Hello,
Thank you for the screencapture.
I’ve let the development team know about this issue!
In the meantime, please provide the following information to help with the investigation.
Since winning torches and them not displaying, have you completed another battle and they still do not display?
I have had this happen and it took me completing another battle for them to appear.
Thank you! If I have any more questions I’ll be back
We have update the known issues article for the Underspire issue: Underspire Reset
To confirm that players who purchased Torch or Lantern Boosters will have their Torches and Lanterns added back to their account as soon as we can.
This is all that were purchases during what was this weeks Underspire; including ones that were previously consumed by completing battles - but will exclude the free Lantern from the Merchant.
But once I have the specifics, we will share again!
Closing as this is an ongoing known issue that the map has reset, and is new.
When we describe the map as resetting, it means the whole map is different. It is not that you will have the same map as you had been playing on prior to reset.
As mentioned, it is a new map.
Outside of the mention of PvP, is this happening across all battles completed?
So even after completing Explore, you are seeing missing troops you encountered - or after completing a Dungeon room?
Closing this thread, to direct all further reports to the existing bug thread
We are investigating still!
Just quickly, does anyone’s filter change or appear differently in their troop menu when this occurs?
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