Gems of War Dev Tracker

Update: Hotfix details

Update: Hotfix details

Hey everyone,

Just wanted to make one new post here for an update on the fixes we are releasing so there is no need to run around to various threads to get an update on an issue.

Will also be updating the relevant Known Issues articles, if they haven’t already been updated.

Today we will be releasing a hotfix for the following issues:

• Underspire is locked due to error
• Underspire reset after update causing players to lose purchases...

Hello

Just a quick reminder to keep this thread Civil and in accordance with the Community Guidelines

I am closing this thread as we do not respond to ban discussions or ban appeals on the community forum.
Players who have been banned can submit an appeal but this can only be submitted by the affected player.

Hello

In order to investigate further, please provide your invite code! @cheshirecat

Hello

Thank you for the screencapture.

I’ve let the development team know about this lucky lamp issue and also included your picture in the report!

There is some valid feedback here which I will be passing on to the team.
But I have also removed posts that are unconstructive, inappropriate or could refer to things that are triggering.

Our updates are usually released at around midnight UTC, which is either 10am or 11am our time here in Melbourne. Our developers typically begin work between 8am to 10am.

We do aim to release as close to the start of our working day as possible (after we run pre-release checks, sync up with each other etc.) so we can monitor the update on release day.

Closing this thread before it gets to be unconstructive.

Any further feedback can be shared in the thread I have linked.

PS. We are adding the bonus mana back into the pause menu in a future update, think that was one I passed on recently!

Hello

Thank you for the screencaptures.

I’ll add it to the created report for the development team.

Please let me know what other platforms this issue is occurring on!

Hello

Thank you for letting us know about this issue.

I’ve created a report about the Merlantis Kingdom and let the development team know about this issue!

Please let us know if this issue is happening on other platforms!

Hello,

Thank you for the report.

I’ve let the development team know about this issue with the mail notifications.

Just in case, we did create a known issues article yesterday and are working on an immediate fix and then a permanent fix.
Known issues article: Owned Troops appearing as Unowned

Hey all,

I am closing this thread as it is a duplicate report

Please submit a ticket so we can assist you further
https://gemsofwar.zendesk.com/hc/en-us/requests/new

Hello,

Closing this duplicate report. For more information p[lease check our Known Issues: Owned Troops appearing as Unowned

I’m closing this thread as this has already been reported to the team.

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