Gems of War Dev Tracker

Hey,

If this is about the Gold cap issue, the team were already investigating it before it was raised in the community forum.

If this is about a ban - we only discuss bans with the banned players, also my manager and the dev team are aware of the banned players who keep being discussed in the tickets and forums - especially the ones related to also having the gold cap issue.

These are 2 completely separate issues. One is a bug, one is cheating, as confirmed by CX and the programmers.

If it’s unrelated to either of these things and you’ve written a ticket about it and if it was a bug previously unknown to us in our bug tracking tools etc, then CX have made an internal bug report and pinged the team about it. If it’s an existing bug report - we update the bug report with new details. However, we don’t respond manually to bug reports in the ticketing system - we send an auto response or macro unless compensation is needed to be sent out, in which case we rep...

Fix for this has been released, may take some time for it to populate to all platforms. So if you don’t see it straight away, it is on the way.

The new hotfix for missing troops and the Journey icon has been released, so it will take some time to go out to all platforms currently on 7.2.

We are also working on resending out the Lanterns from the Global compensation that failed and adding in additional Torches.

The skin is the intended skin but it appears the text wasn’t updated from last time. I’ve let the team know!

Hello

Thank you for the screencapture. @Fourdottwoone

For further investigation:

• Please let me know which mobile platform you are on
• Please provide your invite code

The team are working on getting this resolved asap!

Thanks @Elfin for linking the updated known issues article as well.

Hey @renovatio, I grabbed your ticket this morning and the team are working to get this resolved asap.

For ongoing updates: [SWITCH] Current Campaign Incorrect

Hello,

This is not a bug. It is meant to be part of the Halloween event.

Apologies as it seems to have been missed from the blog.

Originally published at: https://gemsofwar.com/campaign-begins-window-of-spirits-nintendo-switch/

New Campaign Begins A brand new Campaign begins today. Visit Scarlett in Maugrim Woods to hear a warning from a strange Fox. New Heroic Gem: Spirit Gem During this Campaign, we have a new Heroic Gem that ...

Hey everyone,

We are expecting to release the global compensation for these issues at weekly reset today, this will include:

• 100 Gems
• 2 Lanters

We are still waiting for more information on when ‘Troops appearing as unowned’ fix will be available to push to live.
When that goes live it will also include a fix for Journey icons appearing sideways - as the Journey event begins today/tonight too.

Example

Originally published at: https://gemsofwar.com/this-fox-rocks-nintendo-switch/

New Epic Troop: Inari Inari will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time. World Event: Fox Hunt There are 6 battles that players can encounter during the event: Spirit Fox, Inari, Fenrir, Forest…

Hello

Please ensure you close Gems of War completely before reopening and let me know if you are still encountering this issue!

Hello

Thank you for the screencapture.

Please let me know if you completed the battle yesterday?
(When did this issue occur?)

Please also provide your Invite Code for more investigation. @Joyous

Originally published at: The Incredible Bulk – Gems of War

New Guide Troop: Hippolyta Hippolyta will be available in the Journey Shop, and will appear in Glory, Gem, Guild, and VIP chests in 3-4 weeks’ time. Please note the Pathfinder trait is a unique Trait, this means the Trait cannot be stacked with itself, and only one Troop with the Pathfinder trait will apply its…

Originally published at: November Event Calendar – Gems of War

Hey all,Grab your large PSL and forget about those pumpkins on your porch! Here is a look at November* 6th – 12th: The final week of the Halloween Holiday event as well as Guild Wars6th – 12th: Gems of War Anniversary Week23rd – 27th: Gems Sale *While events are scheduled in advance, sometimes due to…

Hello

Apologies for the inconvenience.

The fix should be live once again.

Please make sure to exit Gems of War completely before reopening the game in order to receive this updated fix!

Hello again

Please hold off on playing Underspire for now.

The development team are currently working on an urgent fix for this issue.

Hello

Just a quick heads up that the fix is rolling out now!

And as another quick note, the extra lanterns/torches will show when play underspire. (There’s no mail about it)

Please make sure to close Gems of War entirely before reopening it to receive the update!

Thanks for spotting that, have corrected it.

Update: Hotfix details