Gems of War Dev Tracker

@KINGOLLIE and anyone else who is missing troops, have you completely force closed Gems of War and relaunched?

@KINGOLLIE and anyone else who is missing troops, have you completely force closed Gems of War and relaunched?
(I’ll repost this in the thread too)

If so (might take a go or two) and you are still missing troops, please leave your invite code in this existing bug report thread, so reports are all in one place

I’ve closed this thread as this has already been reported and we have a known issues article

I’ve closed this thread as this has already been reported and we have a known issues article

We created a known issues article here: Underspire Reset

Currently no need to submit any ticket, as we have all the information we need.

Anyone who has made purchases that have reset, we will work on getting those back to you as soon as we can!
Again, there is no need to submit a ticket for this as we can grab that data on our side to find everyone who has made a purchase.

Hi all,

The team is looking into the Underspire reset right now.

Sorry for this.

Hello

Please remember to keep this thread civil.

@Der_Alb if you haven’t already, please submit a Support ticket with your invite code and receipt for this purchase.
https://gemsofwar.zendesk.com/hc/en-us/requests/new

Hey everyone,

Apologies I was given the wrong dates for this one, it begins next week!

Originally published at: Halloween Event: Lost Souls of Carmina (Nintendo Switch) – Gems of War

Halloween Event For the next 2 weeks we will have the Lost Souls of Carmina event. Win Battles against Darkstone Enemies to earn Lost Souls that can be spent in the Event Shop for Rewards. New Legendary Troop: Carmina The featured reward in the Lost Souls of Carmina is the Legendary Troop, Carmina. Other Rewards…

Originally published at: 7.2 Update: Hidden Treasures – Gems of War

Update 7.2: Hidden Treasures will go live on all platforms, except for Nintendo Switch, at 11am October 25th, 2023. Switch will receive the update at a later date to be announced. We have made some improvements to Underspire, as well as introduced a new encounter, Treasure Guardians. These changes require a new Underspire map to…

I’m going to lock this thread, because of all the ban talk and because no one in this thread has mentioned personally having the issue and leaving the discussion open is already leading more and more about bans and feedback about response times to issues (the latter of which is valid - but the bug report section is the wrong place for it.)

Thanks for the report!

And I’ve realised there’s been some confusion, I see you were making this bug report but are not experiencing the issue yourself.

All good, the team are working on the issue already.

@Djimbalimbl we’ll get your account sorted out for you.

Usually when a player hits this gold cap it’s because they’ve been cheating however, I can see you’re not cheating.

This issue is near the top of the to fix list for the team right now. Before it wasn’t so much of a problem - we hadn’t received reports about it from legitimate players until recently - but as the game is getting older and players have had more time to save their gold to such high amounts we want to do something about it in case others save their gold like you.

I know it’s irrelevant to getting your issue solved but while we have you here could I ask why you’ve been saving your Gold past 2 Billion instead of spending it? I will pass on your answers to the designers as well.

EDIT:

A...

If you’ve written a ban appeal ticket I’ll reply to you today.

In the mean time I’m closing this thread as we don’t discuss bans on the forum.

Originally published at: Queen of the Stone Age (Nintendo Switch) – Gems of War

New Epic Troop: Doomed Gargoyle The Doomed Gargoyle will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time. New Legendary Troop: Queen Ash Queen Ash will be available exclusively in Event Chests this week, and…

Originally published at: The Odd Couple – Gems of War

New Raid Boss Troop: Hornwing Hornwing will be available in the Raid Boss Shop, and will appear in Glory, Gem, Guild, and VIP chests in 3-4 weeks’ time. New Ultra-Rare Troop: Mantis Mage The Mantis Mage will be available this week for 400 Glory in the shop as well as in Event Chests, and will…

Originally published at: https://gemsofwar.com/bounty-weekend-knight-errant-nintendo-switch/

New Bounty Troop: Knight Errant The Knight Errant from Sword’s Edge, is this weekend’s Bounty Captain. The Knight Errant will be available in the Bounty Shop, and will appear in Gold, Glory and Guild chests in 3-4 weeks’ time.

Hello

Thank you for the screencaptures and the nicely worded letters.

Unfortunately I will have to close this thread as we do not discuss ban appeals in a public setting like here in the forums for privacy and safety purposes.

For more information, please refer to your submitted support tickets.

Hello

Thank you for the recorded video footage.

I’ve let the development team know about this issue.

In the meantime, please be careful with spamming the skip button while the gems loading animation is on the screen to avoid this issue.