Guild Wars 2

Guild Wars 2 Dev Tracker




01 Feb

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I don't work on support tickets or in game bug reports, so I can't speak to those, but the @ definitely got lost, so I apologize for that! This is slightly personal but hopefully will help give a bit of context--I've been away quite a bit the past few months due to some minor eye surgery, a death in the family, and the annual studio closure over the holidays. So I very much appreciate our mods for bringing it to my attention now so I can make sure it gets in front of the right people.
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Big kudos to our mods for flagging this thread for me. I'm not sure how it got overlooked for so long but I have outlined the issue for the team and pointed them to this thread. Thank you all for continuing to raise the problem--I apologize for my delay in responding.
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Hey all, I am sorry I missed this ping yesterday! I have let people know so they can look into it.
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Hey all, I am sorry I missed this ping yesterday! I have let people know so they can look into it.

31 Jan

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I would LOVE to come in here like "You all are just SO POWERFUL and SKILLED! Carry on!", but we are looking into this to see what's going on. (You are all still very powerful and skilled though!) 🧈

30 Jan

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Late Note Fixed an issue that prevented characters below level 80 on accounts with Weaponmaster Training unlocked from being able to equip weapons that were previously only equippable while using elite specializations.

29 Jan

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01/30/2024—January 30 Release Notes Lunar New Year Another new year dawns on Tyria—join the festivities in Divinity's Reach! The Year of the Dragon is once more upon us, and the Lunar New Year Festival returns with new rewards. Collect and open Lucky Envelopes to earn Essences of Luck, delicious foods, fireworks, valuable items, and a chance to find the new Lucky Dragon Lantern and Lucky Great Dragon Lantern backpacks! The Lunar New Year annual meta-achievement, Lunar New Year Customs, has been updated with a new reward, the Dragon Descendant's Helm! Last year's meta-achievement reward, the Embellished Rabbit Vest, can now be purchased from the Lunar New Year rewards vendors. The new Fortunate weapon set is now available! You'll receive your choice of a weapon by progressing the annual Lunar New Year Customs meta-achievement, as well as the weekly Lunar Festivities achievement. Three new Lucky Dragon weapons are now available as rare drops from Divine Luck... Read more

26 Jan

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If you have been placed on the wrong team, reach out to Customer Support to have it corrected. Please include all of the following information so they can get you moved as quickly as possible: Account/Display Name: Guild Represented for WvW: Region (NA or EU): Current Team: Expected Team:
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With our recent change to monthly relinks and the World Restructuring beta, we’ve been seeing a lot of questions about the schedule for the next few relinks. The next relink will be delayed until the end of the beta and will happen with reset on February 2. To allow for a 4 week matchup, the following relink will be on March 1. World Restructuring Beta (runs until February 2) First Relink (February 2) Second Relink (March 1) Third Relink (March 29) Thanks!

25 Jan

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When Legendary relics become available, players who have already crafted at least one Legendary rune will be granted a Legendary relic for free. Learn more about the upcoming addition of Legendary relics here. P.S. Don't miss the other picture in the post linked above...
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That requires a game build as well, unfortunately. That's something I specifically checked on--I had the text written and localized and was happy to share for the purpose of an in game mail. 😄
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Bug Fix: Fixed an issue that prevented champion points earned by completing the Daily PvP Rush Victor and Daily PvP Rush Contender achievements from progressing the PvP Rush Champion achievement until an additional match completion or victory was attained.

24 Jan

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This is a reasonable question and I'm happy to provide some context. The tldr is "Harder than you'd think!" It's a matter of the work and time behind each method of communication. In game mail, UI updates, and website updates all require work from multiple teams, planning well in advance, and shipping a game update or website publish. Forum announcements are something that I can do independently in just a few minutes, and posts on our social media platforms are something that our Social Media Manager can do on pretty short notice. (Extra thanks to our localization team for giving me rush translations to our other supported languages so I could provide the notice to all of our community) We've been discussing ways to improve communication and while this is of course not the only change to be made, it came up as something that we could do now. Even if we weren't able to publish across all channels in and out of game, we wanted to provide the reminder where we could.
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I'm back with an update--we have a fix for this confirmed and are working to get it to you in the next couple of hours.
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Good morning all, we are working on a fix for this. I'll keep you updated as soon as I know more.
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Games, fireworks, food, merriment, and new rewards will abound during this festive event! LNY-2024.mp4

22 Jan

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Came for the discourse. Stayed for the food posts. 😉 In all seriousness, I appreciate the conversation. As you can see, Guild Wars is a living, breathing IP that has evolved with every release and iteration of the dev team. With the Elder Dragon tale completed, we've been shifting the story and tone to feel a bit different in comparison to the last decade, starting with Secrets of the Obscure. So whether your comment looks back at the story from the original 2012 release or at where we're headed now, I'm happy that you're examining it with a critical eye and sharing your thoughts, whether or not it appeals to you. Appreciate the feedback.

16 Jan

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We've got everyone up to this point taken care of! If you have not been moved, you will be very shortly. Our CS team is taking over from this point on: If you are still impacted and have not posted in this thread, please submit a support ticket so they can take care of you. If you have an open support ticket and we addressed the issue for you here, please remember to close out your ticket! Thanks again to all of you for your patience and for helping us get you moved to the correct teams!

15 Jan

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Everyone up to this point has been taken care of! A reminder that if you have a support ticket open about this issue and we've resolved it here, please close out your ticket. Thank you all again for helping us get you sorted out!
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😄 Happy to move you but I definitely can't pick for you! Just let me know what team you decide on and I'll make sure it happens!