[2020] Bugs

Originally Posted by ricardohrn
Hello, I recently won a ranked match 5-3 and instead of winning points. Me and my teammates lost points. I lost 14 and my other teammates lost 7. Please fix this, this is unacceptable

Hey @draclauriatepes

I apologise for the delay getting back to you here. The first two issues you have mentioned have both been reported to the dev team already. Regarding the feedback on the anomoly jumping, if you have any suggestions on how to improve it, we will be happy forward these on to you.

Also, having multiple issues in 1 thread makes it hard to keep any discussions flowing and reading easily if players were to comment on them if there's lots of issues being discussed. I know that isn't the case here as there hasn't been any comments on it, but it's just to let you know for the future, it's best to have a thread for each individual issue so people can find the thread easily when searching to see if someone has already reported something.

Hey! Thank you both for getting in touch about this issue you have been facing.

This sounds like a possible synchronisation issue with the servers. This may have been caused by a recent outage or degradation.

If you are still experiencing these issues can we ask that you please complete the steps here.

Should the issue continue after this please let us know.

Thank you.

Hello @Red-headed-yeti,

Thank you for bringing this to our attention! Can I kindly ask you to provide us with a short video of this occurring, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

Hello @ReminentChimp,

THank you for bringing this to our attention!

I can see that the ''Mild Hunt Quest'' is currently being investigated. Can you please provide us with the following information:

Can you confirm that your quest giver (at the start) is blonde?
Can you confirm that when you trigger the bug she becomes dark-haired?

Regarding the River Raid supplies, can you please provide us with a short video of this occurring, including your current amount of stocked supplies?

Many thanks and if you have any additional questions, please let us know.

No worries @ReminentChimp and thanks for confirming the other information for me!

And @SpirantCrayon22 is correct. It's no problem for you to post the link here for me instead of the actual video clip.

I've added what you provided me to the report and will update with the video link once posted. I know this has been super frustrating for you and just want you to know I really appreciate you taking the time to not only report this but to grab us information to help our teams investigate. Thank you.