Hello! I would contact Ubisoft Support, they will be happy to assist with the issue :) www.support.ubisoft.com

Our surveys don't display results when you finish them. The only survey I can find that's close to what you're referring to is this one that was done by the community, I believe perhaps from the Hyper Sweats discord, with less than 100 responses in total. Community Initial Thoughts -- Patch 2.1 [Reddit] (google.com) I'm pointing out that number of responses because it's what I'm trying to point out because it goes back to my previous point, and which is one of the big parts of our job here. I am certain the POV you are representing in this thread is reflected by the community of competitive PC players you belong to, but I'm asking you to understand that is not our entire playerbase, and we're not going to base our decisions off ...

This is an issue related to Ubisoft accounts that have a Steam account linked. In order to resolve the issue, players need to try claiming the game through the Free Games section in Ubisoft Connect to get rid of the activation prompt. This is an account specific issue, so if this does not resolve the error message for you, our support team should be able to look into the correct version for you.

In the video you used to originally report the issue, the team did find that the shot did go off with a visual delay and was off screen. The team was not able to reproduce the issue themselves as well. Therefore your original report was invalidated. However, the team was able to reproduce this issue recently and has updated the Bug Reporter page for the issue, which you can find here.

Patch 2.5 introduces crossplay and improvements to certain features that were introduced in our previous Lab phase including Team Deathmatch and Arcadium. As we explained recently, we are now in the Hyper Scape Lab phase of the Season 2, and we are going to let our players experience certain features while they are still in beta, to gather feedback from our community.

NEW FEATURES

CROSSPLAY (SOFT LAUNCH)

Patch 2.5 finally introduces the long-awaited crossplay feature! Crossplay will enable you to play online with friends and players over different gaming systems.

For this first iteration we will offer full crossplay between consoles, and by-invite for PC. On console, if crossplay is enabled you will be able to play freely together between Xbox and PlayStation. PC players will also be able to invite their friends on console and play with them directly, however their party will be matched into the PC queue.

Crossplay additi...

We've never published the results of these surveys, so I still don't know where you're getting these "huge numbers" you're referring to.

Also we did revert the Health Regen change, so I'm not sure why you keep mentioning it. We also added health pickups so we didn't pull the regen all the way back to 5s.

Can you link me to this survey, I have no idea what that is referring to.

Also, you're conflating playerbase with vocal community, which are two very different things, especially in a f2p game.

Where are you getting these numbers from?

Hi u/xSaidares, just wanted to pop in to say something from my perspective on the dev side. My team (the community team) are the ones tasked with making sure the dev team hears the voice of our players, especially the most frequent criticisms. If you would take a few minutes to look at the posting history of my colleagues listed on the right bar under "Ubisoft Community Team" you will see tons of responses to all manner of threads. Every time one of my teammates posts one of those responses to a thread, the following things happen: they create a jira ticket if it's a bug report or actionable feedback; they start an email chain to clarify something if it's a post about confusion with a feature/design intent; they have numerous touchpoints (voice calls) with the dev leads each week where these are brought up directly to them; we do weekly and mont...

I'm going to clarify right now that guns are not solely balanced based on how often people pick them up. There is a multitude of stats the team looks at (things like kills per minute, how often they are picked up vs how often they are used) in addition to feedback we gather from you guys. The team does not want every weapon to be used the same amount of time. The team just wants the weapons to be viable – meaning able to use them effectively to some degree and not be completely useless on top of being fun to use. Apologies for the confusion on this.

Hey! This is a known issue. Here is the Bug Reporter link for this issue.

Hi again Skopezy! Once again, I appreciate you putting in a lot of effort to share your thoughts on current topics within the community.

I have also been seeing positive feedback about the tweak to Health Regen. I personally think its current timer with the addition of Health Pickups creates a great pace. I also partially miss the speed boost and the little candy animation 😛

The D-Tap adjustments have seemed to help slightly but not nearly as much as some people feel. I find this partially confusing since it’s TTK is one of the slowest out of the bunch. I think majority of the situations where the D-Tap is irritating is when you are caught off-guard/confused on where you are getting shot from + trying to scramble away. I’ve had some players mention it does not feel as big of an issue in the BR mode compared to the TDM mode, where the maps may not have a lot of space to out-juke the weapon. Given the fact it’s TTK is so slow, there is some room to outplay the weap...

I completely respect your opinion. You've made it very clear that TDM (among other things) is not matching your expectations. I also appreciate you taking the time to share that as well.

Again, the beta tag specifically means its work in progress. It's not final, therefore it is not "polished". I completely understand you feel this is unsatisfactory currently, however this does not mean it doesn't have the potential to improve or its stuck as is. The mode can and will continue to improve, which is why feedback is important to help guide yhe path for TDM.

I personally feel it is clear the fact smaller TDM lobbies on PC are happening due to the already small playerbase, which is a deeply rooted issue for the game as a whole. On top of working to adjust matchmaking to help mitigate this on PC, the team is continuing to work on strategies and tactics to help bolster this (including planning to release the game on another launcher + working to create true crossplay (a ...

Many players had been asking for TDM for the purpose of having a gamemode to practice weapons and hacks against other people + to have something different from the BR mode. Currently, TDM is our most popular gamemode across all platforms. The fusion mechanic is an integral part to the BR mode as well as a mechanic that makes Hyper unique. It would be confusing for new players to not have exposure to that mechanic to get understanding of different loot levels before they may try the BR. Although, I can totally understand how some players may feel loadouts may be a better option in terms of being able to test what you want + possibly promote more map control. However, TDM is supposed to be that "stepping stone" into the BR. We have said we want skills you may get from TDM to transfer to the BR mode, which is why the team doesn't like the idea of splitting core mechanics between modes (like the adjustment of Health Regen Delay).

The game not ending after the other team has l...

The Hyper Scape Lab – December Update

Intro

https://youtu.be/HkARDsV6xMI

We’ve been very happy with the response we’ve seen to our previous Lab ...

Glad you are enjoyinig TDM :)

Hey everyone!

Feedback from the community is truly appreciated and helps with the games growth and development. We have another survey here to fill out. If you have a minute, please let us know your thoughts on the games. These surveys are read directly by the team and are immensely useful. Thanks in advance for the feedback!

Here is the link for the survey: https://ubi.li/hsurvey

Hey everyone,

Here is a survey to check in with the community. The feedback everyone helps with the games growth and is invaluable. It shouldn't take too log to fill it out, so if you can please let us know your thoughts here. Thanks in advance for the feedback!

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If you are still having an issue, reach out to our support team at support.ubi.com. Be sure to explain any troubleshooting steps you have already completed!