devtrackers.gg
Are the Alpha Supporter pets in-game?
Yes, but we're currently investigating reports of some people not having access to theirs in-game.
and will there be a character reset going into Release?
Yes.
Are the Alpha Supporter pets in-game?
Yes, but we're currently investigating reports of some people not having access to theirs in-game.
and will there be a character reset going into Release?
Yes.
Hey there!
So Last Epoch is primarily client-side. I'm afraid I'm not currently able to confirm if we'll have servers in a specific country at the moment.
Please see this support article.
If you have any problems, e-mail [email protected] and we’ll help you out.
Hi there,
This should be resolved for everyone now.
Please e-mail [email protected] if this is still happening to you.
Apologies for any confusion.
The $10 supporter pack is a discounted prepurchase of the game, which will be $15 at release next year. We can arrange an upgrade if you e-mail [email protected].
Sorry for the delayed response to this thread!
If you were having issues linking your steam account (getting stuck in a loop), please make sure you’re logged into the website and try following our guide again: https://support.lastepochgame.com/article/160-steam-account-linking
If you’re having the issue where the steam key page is blank, send an email to ...
Read moreLooks like somebody has already fixed this for you.
Please let us know if you encounter any other issues. 
Unable to access game through official client after steam link
Hi @Pabsmear, thanks for sharing what helped you.
@LooseyzGooseyz Could you see if that support article helps? It should do.
Hi there,
There seems to be some confusion.
Last Epoch will be $15 at release, and the $10 supporter pack is a discounted prepurchase. It doesn’t include beta access. I’d suggest e-mailing [email protected] about this.
Hey there!
Steam users are indeed purchasing the $35 Ardent Gladiator supporter pack.
We’re looking into a few bugs which we’ll get corrected as quickly as possible.
Hey there,
If you’re still having this issue could I ask for a screenshot?
Moving this thread to Technical Support.
Could you all also post your system information? Thanks!
Heya,
So unfortunately this isn’t as elegant as what I’d like - I think you’d need to have your friend register a Last Epoch account, then e-mail [email protected] yourself and we’ll work on getting him set-up. Afterwards he can claim the Steam key through our website.
I know it's a known issue, but I think OP means he purchased through the website and linked to Steam. He did not purchase through Steam.
Oh, maybe - sorry if so!
You log into the same Last Epoch account and will have access to the same in-game MTX regardless of which client you're using.
Have you been able to progress since?
Hi there!
When you get the chance could you post about this in the Bug Reports section of our forum?
Thanks!
You are purchasing the $35 Ardent Gladiator supporter pack through Steam.
We're aware of a few bugs relating to cosmetic items and we're looking into them. Please accept my apology for the delay.
Glad to hear you're not venturing through the world of Eterra alone!
Thanks for the kind words! We don't want you to get fired either.
Glad to hear it! Sorry again.