Lost Ark Dev Tracker

You do not need to be logged in, however we did need servers to be live, which they now are.

We do not have character transfer functionality, or many things would be done differently.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

You won’t lose those things, we are able to fix your account but it does require your help by submitting a ticket.

Hey folks, The team is aware and working to address these issues.

Please submit a ticket. Contact Us | Amazon Games

If an agent gives you a weird answer like directing you here or telling you to submit a report in-game. That person is wrong and giving you the wrong answer. Human error happens. I am asking support to check with all their agents to make sure they all understand how to receive your tickets.

The team is 100% working through them however, they could only make progress when the servers are live. So today’s downtime really held us back from resolving this for you.

We will be carefully lifting character creation limits on servers to allow new players to join servers that they may not have been able to previously. However, we are closely monitoring server populations and queue times, so these character creation limits may return as queues begin to grow. Please be aware that the list of servers with account limits may change frequently, and that you will have to relaunch your client in order to access a server with a newly lifted cap. While we are still aiming to keep wait times low, we hope this helps some players join their friends on more servers.

Please reach out to support: Lost Ark - Support | Amazon Games

It will only be one purchase of each pack!

If you already have a character on the server, you can fill out your roster of characters. It just does not allow new players to join

Here is what I can do. I am building a spreadsheet of all the names in this thread and in my DMs as of right now.

Anyone new, please submit a ticket. Contact Us | Amazon Games

If an agent gives you a weird answer like directing you here or telling you to submit a report in-game. That person is wrong and giving you the wrong answer. Human error happens. I am asking support to check with all their agents to make sure they all understand how to receive your tickets.

The team is 100% working through them however, they can only make progress when the servers are live. So today’s downtime really held us back from resolvin...

The feedback has definitely been shared (not just today, but continually), and I will let you know if there is an update

Then you should be covered already.

Here is what I can do. I am building a spreadsheet of all the names in this thread and in my DMs as of right now.

Anyone new, please submit a ticket. Contact Us | Amazon Games

If an agent gives you a weird answer like directing you here or telling you to submit a report in-game. That person is wrong and giving you the wrong answer. Human error happens. I am asking support to check with all their agents to make sure they all understand how to receive your tickets.

The team is 100% working through them however, they can only make progress when the servers are live. So today’s downtime really held us back from res...

Wow, awesome – going to pass this along and make sure investigations but with the amount of folks saying it worked I will mark the “workaround” as a “solution” for now in order to help others in the meantime

Hey folks, sorry for the radio silence. I am working with CS Leads on this issue and will be working my way through this thread and helping resolve these issues. Thank you for your patience.

To be clear, because I wasn’t, this was already under investigation prior to my response in the forums.