New World Dev Tracker

Greetings Adventurers,

We are holding a 2 hour (~120 minute) downtime on 2022-02-14T07:00:00Z to implement the following fixes.

• Fixed an issue where house taxes would not deposit into owning company’s treasury.
• Fixed a server crash that affected skins

Thank you for your patience and understanding!

Is this in Live or PTR?

Greetings Adventurers,

We have deployed a fix to improve performance and stability on all worlds. This does not require any downtime but please let us know if you experience any additional “lag detected” issues.

In addition, you may see your achievements and titles in game are temporarily blank as a result of this service change. Do not fear! If this happens, log out for more than 5 minutes and it should show up the next time you log in.

Thank you!

US-East is now good to go. All worlds slated to merge during this downtime should be back up and ready. We hope you enjoy your new worlds in Aeternum and we’ll see you there!

Hello all!!! @focolaco @Gasakon @GodwinK2

Thank you for contact us about the issue you have with the game freezing randomly. Im sorry for the situation and its not intended to be like this.

As Luxendra suggested (thank you for it), did you try to do a file verification?

If not, please run a file check: ...

We are aware. Please keep an eye on our Official News post for updates.

Posted an update here.

Moving this over to Support so the right eyes can get on it. Just to help our CS agents out, I assume verifying game files did not help?

We are investigating an issue that occurred when merging US-East servers but all other regions are up. For the sake of keeping all of the updates related to this in one place, please refer to the Official News post.

We are investigating an issue that occurred when merging US-East servers but all other regions are up. For the sake of keeping all of the updates related to this in one place, please refer to the Official News post.

We are investigating an issue that occurred when merging US-East servers but all other regions are up. For the sake of keeping all of the updates related to this in one place, please refer to the Official News post.

US-West and Australia should now be up. The team is investigating an issue that occured when merging US-East worlds. Once we have an update, we will post it here.

We are aware of this issue and the team is investigating. When I have an update, I will share it here but in the meantime, we appreciate your patience.

We are looking into it

I’m checking for all worlds in US-East

Thanks for the ping, looking into it.

I am double-checking, thanks for your patience!