Old School Runescape Dev Tracker

The account was not compromised at the time and the account owner is ultimately responsible for their account, hence the rules regarding Account Sharing as per:
https://www.jagex.com/en-GB/terms/rules-of-old-school-runescape

To clarify, the ban on the account was not related to receiving gold from someone who had purchased it via RWT. The ban is a result of repeated direct deposits of gold to a Real World Trading mule account who also operates an illegal off-site gambling website. Having taken a look at the dates pertaining to the ban (6th March - 9th March) we can see 19 separate trades of wealth, totaling 431,642,173 worth of gold. The account was permanently banned for both directly supplying a Real World Trader and illegal Games of Chance activity. These are very much against the rules of RuneScape and the ban will not be lifted as a result.

Just wanted to say thanks so much for the feedback, I'm thrilled so many of you are enjoying Tempoross! We're looking at all of your feedback as well, so keep it coming. Happy fishing!

UPDATE: The maintenance has now been completed and the game is back online. Thank you for your patience.

Unfortunately I'm not able to go into further details regarding the ban, but I can assure you I've asked for it to be checked multiple times and the same response was given by the anti-cheating team.

Your quest variable is 9. The only way to increase it further, reading the code, is to talk to Auguste. Talking to Lori and Auguste are both part of the investigation you need to do from the note you found.

Hi /u/Axel_S, the ban applied to your brother-in-law's account appears to be correct, and it was applied for supplying gold to RWT sites multiple times.

stupid sexy flanders

This Teeto bout to end that ranger's whole career

We're taking the game offline at 11:00am GMT today (Thursday, March 25th) for essential work related to recent login issues. Assuming all goes well, we don't expect the game to be offline for much more than a couple of hours. There will be an hour countdown beginning at 10:00am GMT to ensure you have plenty of notice.

We'd like to thank you for your patience, and we look forward to welcoming you back into Gielinor in no time at all!

So I had a quick look into it and you are correct, both yours and the other thread have the same quest state. But you might be further along the quest than you think. Have you tried talking to Auguste on Entrana? If that works out, let me know.

You don't need the password to actually submit a recovery but you do need to provide info about the account

We have a winner :)

You've submitted recovery for the account with the log in Kscott which is not your account, you need to submit a recovery for the account with the character name Kscott

Response times are not that long so something is not quite right, check your junk/spam folders for a message from us in the email account you asked to be set - if that doesn't turn anything up let me know your RSN - I can't help you recover it here but I can advise.

We've got it - I've had a quick look and it looks fine and I would expect recovery to be granted - wait times are about an hour right now so keep an eye on your email (the new one)