Old School Runescape

Old School Runescape Dev Tracker




09 Nov

Comment

Originally posted by Jamhats_lie_a_lot

This rule should honestly be reconsidered. Jagex is not a perfect entity, there's no customer support. If and when you get falsely banned you are met with a button that says "no appeal" and a screen of evidence that isnt evidence. The recipe for a ban seems to be this:

Play a lot >> Presumably get reported by people when you ignore hundreds of randoms on your alts

get banned

Real money and time wasted.

I challenge you to use cball alts for 1 month without getting banned.

Most bans can be appealed


08 Nov

Comment

Originally posted by lamTheEnigma

"I'm not going to spin this"

Implying that is usually fair game at Jagex?

Ha that's not how I intended it to be interpreted but I can see how it may read that way.

Comment

Originally posted by RareBlackLobster1

The worst part is that the subreddit mods decided to add a rule against these kinds of posts, even though this is the only reliable way of getting a hold of customer support to get any actual help.

I thought that stance was in relation to bans, not mutes.

Comment

Originally posted by Pack_Yak1

Hi,

A long time ago I created a 2nd account to play OS on and try it out. I go by the name Silent Yak2 (iirc, its been very long, and I dont remember what it was before realising I was muted)

Long story short, upon creating the account, I ran it through the tutorial and went straight to the GE to trade over a bond. PMing a friend on the way, I realised none of my messages were going through and I had to use my main to chat. Turns out I was perm muted from the first login

As you can probably see from hiscores, my account is that of a typical player who started out rs3 with serious intent to play the game, and I have absolutely no reason to advertise websites, nor have I made any other accounts or advertised websites on the IP I log into now with my main which is still not muted.

I gave up hope, but not wanting to waste a bond, I decided I'd continue playing and communicate using my main, and emotes (yeah lmao right?) On my alt.

But ...

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Well an honest and straight forward response incoming .....

You were auto muted by a heuristic designed to catch gold sellers and phishers who use private messaging channels. We've actually abandoned that heuristic for some time now as the false-positive levels were unacceptable.

I can also see that you have appealed the mute in the past and it has been denied. That was wrong, it should have been granted.

I'm not going to spin this - we incorrectly muted you (albeit with good intent) and incorrectly denied your subsequent appeals. I can only apologise for this poor experience and we have very clearly let you down and not provided the high levels of service quality we set ourselves (and that you rightly expect).

I have, of course, now removed the mute and I've added 3 months of membership to your account free of charge by way of a goodwill gesture for the unnecessary inconvenience you've been caused.

Enjoy having your voice back after all thes...

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This week sees the release of the Portal Nexus room for Player Owned Houses and the release of Tournament Worlds for the upcoming All Stars: PvP Championship.

05 Nov


03 Nov

Comment

Originally posted by rRMTmjrppnj78hFH

Mind if i pm you a friends rsn and maybe she can get her pmod back?

It was removed for inactivity due to going to college, i remember her telling me the msg that told her it was being removed told her to msg you guys when she was active again and she'd get it back. She's been active a year or so now and when she first returned tried msging/emailing and never got a response back. I suggested her tweet you guys, which she made a twitter and tried reaching out a couple times there and still heard nothing back.

I know she was down about it for awhile but would probably still love to have it back.

Sure thing, I'll take a look.

Comment

Hi guys, Mod Mouse here! I've exchanged emails with the lady in question and she won't get de-modded because of her move =)


02 Nov

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In preparation for the Bounty Hunter rework, we're looking to make some popular requested balancing changes to PvP, with a focus on Bounty Hunter in particular.

01 Nov

Comment

This is the quality content r/2007scape needed. Absolutely class!


30 Oct

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Winter 2017 is finally here! We're incredibly proud to announce the arrival of Old School RuneScape to the App Store and Play Store!

25 Oct

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This week sees the release of this year's Halloween event! We are also getting ready for the biggest launch Old School has seen to date - full launch of mobile!

18 Oct

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This week sees the release of many Old School RuneScape Mobile changes, alongside your usual round of bugfixes. We also announce some new merch!

11 Oct

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This week sees the release of the Spellbook Rework for mobile, the highly requested Wise Old Man update and Increased Zoom distance.

10 Oct

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The purpose of this blog is to detail as much as possible regarding Kebos Lowlands prior to the poll going live in-game to allow for player feedback.
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An update on behaviour that took place after RuneFest.

07 Oct

Comment

Originally posted by davfo

First and foremost, thank you to everyone that wished me well, made me laugh, and took the time to DM me with various gracious offers. I appreciate you all keeping me company. Im feeling better thanks to resting up, and I’m still quite amazed that I didn’t break anything (except the drivers windshield, if memory serves). My memory is pretty spotty of the event and the events that followed. I’ve been in touch with family and friends back home and I’m looking forward to sleeping in my bed.

Mod Gambit PMed me early yesterday and we exchanged discord info. We chatted for a bit. Later, Mod Nav wrote me asking me where I was staying. I figured someone was going to drop off merch since Gambit asked me if I preferred OS or RS3. Little did I know that Nav brought a crew along (My Airbnb hosts were quite surprised at what was happening). We all sat in the living room and chatted. Very nice lads and I’m super grateful for their visit alone. They went above and beyond and brought me a ...

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Such a pleasure meeting you and we are all so glad to see you recovering well. Really looking forward to seeing you at Runefest 2019 <3


06 Oct

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In this blog you can find detail on the OSRS RuneFest 2018 reveal of Warding in particular.