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Please wait until the official announcement before sharing such news.
Please wait until the official announcement before sharing such news.
tl;dr: Our team worked throughout the Easter weekend and around the clock to resolve the server issues players were experiencing. We completely understand how frustrating this experience will have been especially given the huge amount of players eagerly anticipating the launch. We had enough server scaling capacity but our externally hosted database was seeing issues that only appeared at extreme loads.
We’re committed to full transparency with you. Today, just as we have been over the past year.
So we won’t give you the expected “server demand was too much for us”.
We were in fact debugging a complex issue with why some metric calls were bringing down our externally hosted database. We did not face this issue during the demo launch earlier this year.
Our database is used to hold onto everyone’s gear, legendaries, profile and progression.
We managed ...
Read moreCo-op and multiplayer sessions are a separate matter from solo play connectivity.
Launching a multiplayer session, requires multiple different partners and services. For example, matchmaking and queuing are hosted by one service partner, while the peer-to-peer relay is handled by another. Other components are hosted by other partners. This is a normal setup for multiplayer games but is important to mention because when we attempt to track multiplayer or co-op issues, knowing exactly what issue appears at what point is vital.
The upcoming patches should help alleviate crashes in multiplayer as well as improve stability and speed. Because of the complexity of the multiple systems involved, we will continue to improve and iterate upon these systems in order to deliver you a better multiplayer experience. In most cases, this can and has already been done via the backend without patching the game, but it is something we are...
Read moreThis re-balancing work can be implemented through backend updates, does not require a patch, and will be run during today’s maintenance window.
IMPORTANT: Balancing is done by a separate team to those who are working hard on preparing the patches. Re-balancing does not impact our progress towards patches or reduce our ability to resolve bugs.
We believe that the rate of this bug appearing should be greatly reduced once the upcoming patch has been published.
Since the recent patch we have seen an increase in reports of this issue - resolving the inventory wipe is our top priority and will remain so until fixed.
EDIT: 10.04.21 - A NEW INFO GATHER THREAD FOR THIS ISSUE ...
Read moreAfter working on Outriders for more than five years, we were as disappointed as you that the launch weekend did not go as planned. We ran into connectivity issues, which we have explained in full here.
Throughout all of this we really appreciated all your messages of support and encouragement and they helped us power through and improve the situation.
We would like to thank each and every one of you. Beyond jus...
Read moreWe have been continuing to track and post known workarounds for encountered issues in our Launch Tracking Mega-Thread, but our intention is of course that workarounds shouldn't be necessary. So here is our latest patch news:
First Patch:
EDIT - 09.04.2021 - 19:05 UTC
Hello everyone,
We would like to thank everyone in the Outriders community for your patience, support and assistance. Everyone on the Outriders team is continuing to work hard on improving the game and we'd like to share news about the things we are focusing on.
Please use the below index to jump to the things you’re most interested in:
Please contact support. They will wipe you account and you can play legit from no on.
Edit: this policy is only valid during launch window for those who cheated in demo and were missed while we cleansed accounts.
There will be no redemption for cheaters in the full game.
Sure thing, absolutely no problem. I really love the game. My buddy and I are like kids on Christmas morning.
Thank you so much!
I had the same issue at first, mashed x on my second launch and got in fine.
Frustrating, but the game is mint.
Hey I'm glad you're enjoying the game! Sorry you experienced issues- could you also DM me your PSN ID and an approximate time when these issues were happening? Cheers!
Same here.
Hi, not sure if you saw the above message but could you also DM me your PSN ID and an approximate time when these issues were happening for you?
I can't play? On PS5 it just says
Signed in!
Restarts don't fix it either?
Hey, sorry to hear about this issue getting into the game, can you DM me your PSN ID and an approximate time when these issues were happening? Cheers!
Ummmmm, shouldn't you be receiving a comp copy? Considering your title??? Thanks for the comment and stoked you liked it.
Yes I do, but trailer is so nice I want another copy. It was joke don't worry about it.
Damn it's so nice even I want to preorder.
How much are those costs? Or does it go up as the itme level goes up? And in that case roughly how much does it cost at tier 10-15? Will we need dozens/hundreds/thousands of shards?
Costs scale with levels, max level items should costs few hundreds of shards to level up to the maximum.
However when you level up an item you'll loose some levels on the attributes, the values will remain more or less the same but because there is new possible maximum value to achieve the whole thing is shifting.
Does it mean there are no reason to level legendries we got form demo as you will end with lower attributes on them after leveling?
Also when you level item does weapon rating re-rolled during level up?
No, upgrading the legendary items is always beneficial. Your attribute level may drop from 6 to 5 but the value remains the same and you can increase it again to 6 to reach new maximum.
No ratings is not reroled, it's increased proportionally.
I have a question about the customization of available mods. If we have a mod on pants that we store, would we be able to eventually put those mods on say a chest or feet? Or are the mods gear type specific? I know a lot of mods aren't additive. 2 of the same mods wouldn't have the same affect, but I would like more versatility on how my skills are affected.
By no way am I complaining, just curious. I absolutely love this game and haven't looked forward to a shooter looter this much in a long time. I have already pre-ordered the game. The willingness to communicate with your fan base has me eager for all Enoch has to offer.
Once you have a mod you can put it on any piece. The only limitation is that weapon and armor mods are separate.
Several post about it today.
Please upvote them for devs to see.
Coop shooter without coop is boring...
Thanks to all who will upvote for u/PCF_Pawel to see
We see it and I shared the issue with the team. We'll share more info as soon as we get to the cause of the problem.
Hey, thanks for being here. Love the demo. Any chance you guys could "unlock" the aspect ratio in cutscenes for ultrawide monitors? The way it is now you get a black letterbox on the left and right, sometimes top and bottom too. Basically looking through a window frame. I understand if it's too much work though for a small part of the player base.
Unlocking view for the camera isn't that much work. The problem is that dialogues were not prepared for such high FOV and when we tested it there was a lot issues outside of normal camera view.
Unfortunately this will most likely won't change.