[2022] техническая проблема

Hey there @mrskinlol and @Lexine93_LV - thanks for your posts!

We're only able to help in English on these forums. If you translate your message for us, we'll be happy to assist.

Alternatively, you can speak to Ubisoft agents and other players in Russian on the Russian forums: https://discussions.ubisoft.com/category/609/rainbow-six-%D0%BE%D1%81%D0%B0%D0%B4%D0%B0?lang=ru

Or speak to us directly on the Russian support site: https://www.ubisoft.com/ru-ru/help/contact

Thanks

@lexine93_lv Hey! Thank you for your reply and thank you for the image.

Can you please confirm what your system specs are? So GPU, CPU etc..

Additionally please also try the steps here to help.

@lexine93_lv to clarify, the game is crashing on a black screen when the integrated gpu is disabled?

I want to make sure you have set the GTX 1060 as the primary gpu when launching the game. I do not recommend running Rainbow Six Extraction off the Intel HD Graphics 630.

In addition, have you performed a clean install of your Nvidia gpu driver? This will make sure you have the latest edition driver properly installed.

@lexine93_lv Sorry to hear this. At this point, I'd recommend that you reach out to our Support Team via our Support Website or Twitter DMs, with copies of your MSINFO and DXDiag, as well as a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
 
If you're contacting through Twitter, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!