Rainbow Six Extraction Dev Tracker

Hey there @claka_cardoza ,

Thank you for reaching out to us!

May we please know the specs of the PC you're using (GPU, CPU, RAM, Laptop / Desktop)?

And if you haven't done so already, could you please give the steps in this troubleshooting guide a try to see if they help improve your performance at all?

Thank you!

Hey there @fr3aked_out ,

I'm sorry your earlier thread wasn't picked up.

I've merged both of your threads together here.

Starting with the issue regarding your extracted operators still appearing as MIA, this is something that has been raised to the team already, therefore I've passed your report onto them.

As for the missing XP issue, we've had reports with issues when playing Maelstrom Protocol but not other maps / game modes.

To allow us to ensure there are no other local causes, we'd appreciate if you could please complete th...

Hey there @tutosfaciles48,

Thank you for getting in touch, I'm sorry to see you've been having issues connecting!

We've had some degradation issues, however these have since been resolved.

If you're still unable to connect, could you please give the steps in ...

Thanks for reaching out to us @marioelperro , my meaning in my previous post is that we haven't had any further reports since those in February, so additional examples of this happening in-game, such as a clip would be requested.

As for the Support Site, email / live chat support isn't currently available in all regions so some players may be unable to open a ticket.

In these instances, you're more than welcome to post on the forums or send us a DM via our ...

UPDATE: Hey @winnie441155, our team has tried reproducing this issue multiple attempts and has not been able to replicate it. They would like to gather some further information. Could you tell us if you have run into this behavior any further and if so are you experiencing this on a specific map or with a particular operator?

Thanks for reaching out to us @justgrape11 , I'm sorry to see you're also having issues.

This is still being looked into at the moment as we've had no further reports until now.

To help with the investigation, could you please also provide a clip of this for us to pass onto the team?

Thank you!

@alaingraham2014 Hey! Thanks for contacting us here, and greetings to the forums! I'm sorry, but I could not see any image attached to your post. Would you be able to provide the picture again and possibly a short video clip of the behavior you are having with raytracing in Rainbow Six Extraction? Also, could you add when this started for you and if verifying your game files helps? Another location I would recommend checking is if your ...

@radix_no9to5 Greetings to the forums! Sorry to hear that you have some audio issues in Rainbow Six Extraction. If you have already tested all steps from our Troubleshooting Guide here, I would try verifying your game files next to see if there a...

Hey there @swatspy, thank you for getting back in touch and for trying those steps, I appreciate it. I am sorry to hear that you are still experiencing issues. As per my last reply I want to assure you that our teams are still investigating. Further updates will be posted over on our ...

Hey there @uwulia, thank you for taking the time to get in touch. I am sorry to hear that you have been experiencing crashes when a protean spawns, I will gladly look into this further. Could you please first go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for technical-related issues.

Once you have completed those steps, and if you continue to experience problems, can you please provide some additional i...