Original Post — Direct link

I desperately need help right now我现在迫切需要帮助I desperately need help right now我的电脑多次尝试都打不开彩虹六号,即使重新下载,也已经3周没玩了,感觉很焦虑,Y8赛季更新后出了问题,我想不是司机问题,启动游戏黑屏,然后退出弹出崩溃警告,,

over 4 years ago - AndrewT - Direct link
In the game launcher set Display mode to Borderless.


IF that doesn't help, Install ALL these Microsoft modules:

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

www.microsoft.com www.microsoft.com (run dxsetup.exe after extracting from this download)


THEN Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox/EU4/logs/ folder, attach system.log .  
almost 3 years ago - ubi-smash - Direct link

Hey folks! Sorry to hear that you are running into this issue when trying to launch Rainbow Six Extraction. To test and see if you still receive the same results, could you try disabling the Ubisoft Connect overlay? When disabling the overlay, try launching the game once more. Let me know if you still get the same behavior.

almost 3 years ago - Ubi-Peach - Direct link

@crepes-o-sucre @Seagulls84

Thank you for trying! Could I have you both ensure that your game is completely updated to the newest version?

about 2 years ago - FatsharkJulia - Direct link

Is this still an issue for you @Mashiro_Kawaii? Sorry we missed your post, it had no category set.

over 1 year ago - Ubi-Froggard - Direct link

Hey @DiaViekone

I'm sorry to hear your game is crashing. We can get a better look as to what could be causing it by having a look at your system files (DX Diag and MSInfo), but you would need to contact us directly via our support site or social media to receive those from you.

Before you do, please just run through the steps in this article and see if there's anything you haven't tried yet first of all, just to rule out any of the most common causes of issues on PC.

As mentioned, if you need us to look into this further, please reach out through one of the options below with your system files (mentioned above) attached and also mention what you have tried already, just so that it doesn't get suggested to you again:

Support Ticket or Live Chat (when available)

Twitter Direct Message

Facebook Private Message

If contacting on Twitter or Facebook messages, please provide your account username and email, so we can link the chat to a support case so you can attach the files.

over 1 year ago - Ubi-Havoc - Direct link

@DiaViekone thanks for reaching out to us. I do see an earlier case you had open is now closed. Are you able to create a new support ticket and attach the files mentioned above by Ubi-Froggard? That way our teams can take a more thorough look to diagnose this issue.