Rainbow Six Siege

Rainbow Six Siege Dev Tracker




23 Mar

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello GHOUL,

Thanks for reaching out and apologies for the delayed reply.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Last, but not least, can you please make sure that your PC is running your game with dedicated GPU?[www.ubisoft.com]

Many thanks and if you hav... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello EvilWay01,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please confirm if you're still experiencing this issue, by any chance? If so, can you please provide us with the error code, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello D'ovah K'iin,

Thanks for reaching out and I'm sorry to hear about your experience.

Regretfully, we are unable to lift temporary bans, I'm afraid.

As you encountered this error, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello jse,

Thanks for reaching out!

I'm really sorry, but | didn't quite catch it, I'm afraid. Can you please provide us with more details regarding this issue including a full error code and when it exactly occurs, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Старик Сантьяго,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please verify your game files with this link?

Secondly, can you please reinstall supporting software?[www.ubisoft.com]

Last, but not least, can you please perform all of the troubleshooting steps listed in ... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello IRAN,

Thanks for reaching out and I'm sorry to hear that you are experiencing connection issues after updating your game.

Can you please confirm if you tried verifying your game files with this link? This will help you to eliminate any potentially corrupted files that can cause this issue.

Secondly, can you please perform all of the troubleshooting steps listed in this article?[... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Hopeless and Beaten,

Thanks for reaching out and I'm sorry to hear that you are being logged out.

Can you please confirm if this instance happens when you're in-game? Does your game close when it happens? Or does it happen when your launcher is running in the background while not playing games on your PC?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello ColdSol,

Thanks for reaching out and I'm sorry to hear that you are experiencing freezes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Albatroza,

Thanks for reaching out and I'm sorry to hear that you are experiencing flickering.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If you're still experiencing this issue after performing all of the steps I provided, can I kindly ask you to provide us with a short video of this occurring?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello MrDSM,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Neew,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello WAY3D,

Thanks for reaching out and I'm sorry to hear that you are experiencing low FPS.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello XI_VxL,

Thanks for reaching out and I'm sorry to hear that you received a temporary ban.

Regretfully, we're unable to lift temporary bans, I'm afraid.

However, as you mentioned crashes. can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Chaddyboy,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

Can you please try verifying your game files with this link? Many thanks!

@StormZ - Hi! Sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks an dif you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello angry scout,

Thanks for reaching out!

I'm glad that the issue has been resolved for you.

Happy gaming and if you have any questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Informёr,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Biloslava,

Thanks for reaching out and I'm sorry to hear that you are unable to update your game.

Can you please confirm which version of your game you have currently installed? Secondly, the update is always triggered automatically by Ubisoft Connect, once it becomes available.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello 𝖀𝖇𝖎𝖊𝖈𝖚𝖙♔,

Thanks for reaching out!

Crossplay is available between PC, Stadia, and Luna, or between PlayStation and Xbox consoles.

You can find the confirmation in this official article.[www.ubisoft.com]

I hope it clarifies the situation and if you have any additional questions, please let us know.

- Ubisoft Support

22 Mar


21 Mar