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Rainbow Six Siege

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25 Mar

Weird frame drops with throttled gpu

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello WAY3D,

Thank you for the update.

As you mentioned integrated chip, can you please make sure to start your game with your dedicated GPU with this article?[www.ubisoft.com]

Many thanks!

- Ubisoft Support

Bug

Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by NoirRose: the article didnt really help, i turned down the graphic settings a bit and that helped some

Thank you for the update. In this case, can you please contact our team directly with the links I provided? We'll be more than happy to investigate this further for you. Many thanks!

If you have any other questions, please let us know.

- Ubisoft Support

Lobbies don't work AGAIN for the third week in a row

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Toom,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

cd key problem

Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by LAVAT CoDeX: my friend my game not fixed please fix my game🙏🙏🙏

Hello LAVAT CoDeX,

Thank you for the update.

Can you confirm if you reached our team, as advised in my previous post, by any chance?

- Ubisoft Support

Deathmatch dead?

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello chibiKawaii,

Thanks for reaching out and I'm sorry to hear that you were unable to find a match.

Can you please confirm your region and the server you're connected to? Have you tried changing your data centre[www.ubisoft.com], by any chance?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Ubisofts server unavailable?

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello FireFox_GER,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

yippe?

Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Crashing

Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by FeaR_S7oRm: Hi Ubi,

I'm having the same issue,
I have a an Intel Core i9 113900K, Nvidia Geforce 4080, 2 tb of SSD and 64gb of ram, i do not think so that the problem is the specs of the PC,

Hello FeaR_S7oRm,

Thank you for the update.

Can you please confirm if you performed all of the steps I provided, by any chance?

If so, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more

cd key problem

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello LAVAT CoDeX,

Thank you for the update.

If this problem persists, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Our ... Read more

Bug

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello NoirRose,

Thank you for the update.

Can you please confirm if you performed all of the steps provided in the article, by any chance? If so, have you reached our team directly, so we can investigate it further for you?

Many thanks and if you haver any other questions, please let us know.

- Ubisoft Support

24 Mar

Как убрать лок фпс?

Comment
    UbiMark on Steam Forums - Thread - Direct
Hi WalkingBeefsteak,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Anti-Cheat Status Update – March 2023

Post


Our latest Anti-Cheat Status Update for March 2023 is here, bringing the latest updates on anti-cheat and more.

BATTLEYE & DATA BANS
For an overview on bans, we bring our latest BattlEye and Data Ban numbers, including data for the last 6 months.



CHEATS ADDRESSED
We've addressed a number of cheats since our last Anti-Cheat Status Update which are listed below.

• Instant kill while in Prep Phase
• Code insertion via Ban Ticker
• Add/Remove score points
• Team chat accessed by cheater on opposing team
• Flores drone can be teleported

As well addressing new cheats, we've also been making constant updates to ensure that hacks that we're currently detecting remain detectable, protecting players.
... Read more

Anti-Cheat Status Update – March 2023

Post
    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.

game verify thingy bug

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello 𝓚𝓲𝓻𝓲,

Thanks for reaching out!

Can you please provide us with more details regarding this particular issue, including the error code that you're facing, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Error 0-0x00000001

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello LeSadPepe,

Thank you for the update.

In this case, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Our team will be m... Read more

Buy Battle Pass and as a thank you I get kicked off the server

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello MaviDux,

Thanks for reaching out and I'm sorry to hear that you were disconnected.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

am i the only one who can't hear ANYONE running

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello WOTH.Mr.Lo-fi,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Secondly, can you please perform all of the steps listed here?[www.ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support ...

i need help

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello KawagyChi,

Thanks for reaching out and I'm sorry to hear that you are experiencing an issue with voice chat.

Can you please perform the following:

1) Open the Start menu and click on the cog icon to bring up settings.
2) Choose “Privacy” and select “Microphone” from the left menu.
3) Look for the section that reads “Allow apps to access your microphone,” and turn it on.
4) Relaunch Siege after making the adjustments.

Additionally, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support



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