Rainbow Six Siege Dev Tracker

Hello LAVAT CoDeX,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

As keys are no longer required to start the game, can you please confirm if you have the latest version of Ubisoft Connect installed? [ubisoftconnect.com]

Secondly, can you please confirm if this is a recent purchase, or were you able to play your game before?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello LAVAT CoDeX,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

As keys are no longer required to start the game, can you please confirm if you have the latest version of Ubisoft Connect installed? [ubisoftconnect.com]

Secondly, can you please confirm if this is a recent purchase, or were you able to play your game before?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello barbaroushunter,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Originally posted by BParks21:

Originally posted by UbiMark:
Hello BParks21,

Thank you for sharing this with our community!

- Ubisoft Support

Thank you for acknowledging. I hope you guys work to fix this. Or at least talk to Microsoft or Nvidia, whoever it is that can fix this issue.

Hello BParks21,

Thank you for your suggestion!

I'll pass it along to the team.

If you have any questions, please let us know!

... Read more

Originally posted by ParanormalAngel: No, starting as administrator did not work. I finally got it to work by just restarting steam and my PC. The firewall came up shortly after so I think the firewall was blocking it. I haven't had a problem since so I think I fixed it.

Hello ParanormalAngel,

Thank you for sharing this!

I'm glad that this issue has been resolved for you.

Happy gaming and if you have any questions, please elt us know.

- Ubisoft Support

Hello NoirRose,

Thanks for reaching out and I'm sorry to hear that you are experiencing freezes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• DXDIAG[sup...

Read more

Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Can you please confirm what exact error are you currently experiencing, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hi Bot_Marcosin,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello Orvius,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if starting the game as administrator resolved it for you as @Gayby mentioned?

Additionally, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Originally posted by BParks21: I'm glad this is helping people.

Hello BParks21,

Thank you for sharing this with our community!

- Ubisoft Support

Hello DOMIKA,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello justcallmeed,

Thanks for reaching out and I'm sorry to hear that you are encountering an error.

To be honest, I'm not familiar with this error code, I'm afraid. Can you please confirm if you're launching your game directly through Ubisoft Connect, by any chance?
If so, can you please provide us with a screenshot of this occurrence, so we can have a look? Please make sure to blur/mask your username while providing a screenshot for security purposes.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hi sourahms,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support