Rainbow Six Siege Dev Tracker

Hello hanamichi, have you tried using our 'looking for group' pinned post to find other players and post your username for both launchers?

-Ubisoft Support

Hello friend,

At the moment you are posting in our English-speaking forum for the game, if require any help from Ubisoft Support or the community, could you please use a translator to post your question in English if you are able?

If you prefer, you can also create a support case with us on our Ubisoft Support website or look for an article related to your issue, on our website here > https://www.ubisoft.com/help

-Ubisoft Support

Hello Thesaintdog,

Our current server locations for Siege are as follows >>

US East / US Central / US South Central / US West / Brazil South
EU West / EU North / South Africa North
Asia East / Asia South East / Japan East
Australia East
UAE north

There are no EU central servers. If you have any other questions, please get in touch?

-Ubisoft Support

Hello Raison,

You can unlink your Steam and Ubisoft profiles at any time using our account manager website, but in order to play our games that you purchased on Steam, you must keep your Ubisoft Account linked, or you will be unable to launch these game correctly.

If you have any further questions, please let us know?

-Ubisoft Support

Hello there.

At the moment you are posting in our English-speaking forum for the game, if require any help from Ubisoft Support or the community, could you please use a translator to post your question in English if you are able?

If you prefer, you can also create a support case with us on our Ubisoft Support website or look for an article related to your issue, on our website here > https://www.ubisoft.com/help

-Ubisoft Support

Hello BoyBoyGordo, when you receive a ban for cheating or using banned software, you can appeal this ban by contacting us on our support website, but you only have the opportunity to appeal a ban once.

If you would like to appeal a ban, you can get in touch with us about this, via this link > https://www.ubisoft.com/help/contact

We are unable to discuss players' bans in our forum in detail, so this thread will be closed. Thank you for understanding.

-Ubisoft Support

Hello taharachidy96, thank you for getting in touch with uc.

In order to help you further, please try to capture a screenshot of the error message you receive and contact us on one of the links over a DM, so we can check your account, as we are unable to discuss any potential bans on our forums, thank you >

Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support > https://twitter.com/UbisoftSupport
Facebook Support > ... Read more

Hello Soldier, thanks for getting in touch.

Your game will be tied to the Ubisoft Account that you originally activated the game on.

In order to play the game, you will need to recover your old Ubisoft account details.

Please get in touch with us privately using one of these links so we can help you further >> https://www.ubisoft.com/help/contact

When you contact us, please let us know the following information >
• Ubisoft username
• Any email addresses you may have used with your Ubisoft account
• Name of the game you are trying to launch
• A screenshot of your proof of purchase from Steam >
https://www.ubisoft.com/help?article=000061770

-Ubisoft Suppor... Read more

Hello friend,

At the moment you are posting in our English-speaking forum for the game, if require any help from Ubisoft Support or the community, could you please use a translator to post your question in English if you are able?

If you prefer, you can also create a support case with us on our Ubisoft Support website or look for an article related to your issue, on our website here > https://www.ubisoft.com/help

-Ubisoft Support

Hello szcN,

Thanks for reaching out and I'm sorry to hear that you are being disconnected.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Drminotaur,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please share with us your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello there,

Thanks for reaching out and I'm sorry to hear that your loadout is being reset.

As I understand that you disabled cloud saves, can you also perform the rest of the troubleshooting steps listed in this article?[ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Ngoc Trink,

Thank you for the update.

If you're still experiencing this issue, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• DXDIAG[support.ubi.com]
  
• MSINFO[support.ubi.com]

Please also attach a screenshot of your port forwarding.

You can also conta... Read more

Hello Me2,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please provide us with more details regarding the freezes that you're experiencing, so we can have a look? Are you experiencing micro-freezes and stuttering? Or is it a permanent freeze where you have to force your game to quit?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Originally posted by sT0rm2:

Originally posted by UbiMark:
Hello sT0rm2,

Thank you for the update!

Can you please provide us with a short video of this occurring, so we can check if it's linked to the issue that's currently under investigation?.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

bro its been 3 months and u guys still dont know what is happening and solve it. damn u guys equal 10% of rocksta...

Read more

Hello Ngoc Trink,

Thank you for the update! Can you please confirm if you tried any other internet connection i.e. a mobile one in order to isolate the cause of the issue?

Many thanks!

- Ubisoft Support

Hello juandiegobrovarone,

Thank you for the update and I'm sorry to hear that you are unable to start your game.

Can you please provide us with your full PC specs, so we can have a look? Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support