Rainbow Six Siege Dev Tracker

Hello,

Thank you for reporting this. We will ensure all Season 3 weapons will work with the Gem Skins in a forthcoming patch.

Thanks

Hello,

Check out the patch notes for Update 3.4 which will give you some insight into the times and duration.

Please let us know if you have any other questions.

Originally Posted by DoubleBogey
Went there, that only directs you to FAQs. Which doesn't help at all.

When you type in "report cheating" you get a FAQ to patch notes

It has a contact us button at the bottom of the page. I will also update the links in those posts. Thanks for catching that!

Please make sure you do read the update in the OP-

Update: We will be deploying a patch next week that will grant users access to the Ruby Weapon Skin that they previously purchased. The Ruby Weapon Skin may not be available in the store immediately following deployment of this patch

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Originally Posted by Ghengis_Khan_77
From what i can tell ALL PC players will receive the skin and R6 credits

This compensation package will only be applied to players who have purchased the Ruby Weapon Skin prior to us removing it from the store.

Originally Posted by aView-Conttrol
If you don't mind Ubi could you tell us how's the process going?, we're going to see the Skin this month?.

... Read more

Any type of game tampering is considered hacking.

We will be providing the compensation when the fix for the Ruby Weapon Skin goes live. We do not currently have an exact date when this will go live, as it is proving to be a more difficult issue to tackle than initially expected. We do appreciate your patience while we work on this. Thank you!

Originally Posted by CD.Bananaphone
Dear Ubisoft,

I redeemed my copy of Rainbow Six: Siege on Steam, as of such I feel touched by the issues regarding the Fire Ruby Weapon Skin.

Do I understand correct when the R6 credits and free skin involves all Steam users?

Best
CD.Bananaphone

This will apply to all PC users who purchased the Ruby Weapon Skin initially.. Uplay and Steam.

UPDATE 04/11: We have deployed a fix to resolve the issue with the Ruby Skin on PC. The below compensation plan is now rolling out to players.

Update: We will be deploying a patch next week that will grant users access to the Ruby Weapon Skin that they previously purchased. The Ruby Weapon Skin may not be available in the store immediately following deployment of this patch.

Hey everyone,

We are aware that Steam users are currently unable to retrieve the Ruby Weapon skin. There is an issue with the current game build that is preventing the redemption, and we are looking into different ways to fix this.

We will not be able to correct this issue in the next couple of days, and as such, have removed the item from the store. We will have more information regarding a potential fix around the middle of next week.

We apologize for the inconvenience, and are working hard on delivering your weapon skin. As a token of our appr... Read more

Forge your weapons in Amethyst!



This skin can be applied to any weapon in your loadout. Go to the Shop tab, Digital content tab and check out this skin!