Runescape Dev Tracker

Agreeing with the above.

This account is very new but I am the new Director of Community at Jagex and our team have been working with the guys closely the last few weeks on signing contracts and getting all of our ducks in a row. In a nutshell, Jayden and the team will be handling all aspects of the Wiki and we are here to support and help the guys deliver a top tier experience.

Hey!

This should have hopefully been fixed with a hotfix this morning. When you log in again double check if its unlocked and let me know if the issue isn't solved! :)

Hey there! Mod Noodles from Player Support here. So I've had a look into your account and I can see that although you've mainly been active on RuneScape, it looks like a third party was recently logging into your account and botting on Old School, which is why you received the ban. It seems that the hijacker had access to your previous password, which I can see you've since updated, so that's great! Just as an extra heads up, it doesn't look like you you've enabled the authenticator yet, so I'd highly recommend doing so to avoid having your account compromised in the future. I can see that you've submitted a ban appeal for account, which is currently waiting in the queue and will be investigated by a Mod as soon as possible. Hopefully this helps to explain the situation and why the ban was applied. :)

So I can’t really go into our infrastructure in that much detail but we have a better solution in the pipeline - watch this space!

This is because you are umping from http to https - something which we are also changing gradually. This week the hiscores module now joined the https list. :)

it will never work on IE11 due to a lack of support for various web standards and the complicated initialising process of the renderer. Same for Opera, Safari and Edge. The browser must support webworkers with websockets, webgl and localstorage :)

As for the rendering issue you are correct. However that requires engine time of which they are a tad busy with Mobile now :)

Slowly we're getting there :)

Ban Appeals have been live for about 15 months. If the offence was performed by a hijacker, we will remove the ban...if it was you, then the account will probably remain banned due to our firm stance against cheating

Hi - contrary to what many say, it's easy to appeal a ban - head over to the Support centre: https://support.runescape.com/hc/en-gb, type 'ban' in the search box, you get this page: https://support.runescape.com/hc/en-gb/articles/115002238729-Account-Bans, then follow the instructions :)

Hey - if you go to the Support Centre, search Lost Items, you get this article: https://support.runescape.com/hc/en-gb/articles/209366569-Lost-Items

If you search 'hijack' there's also this article: https://support.runescape.com/hc/en-gb/articles/207217595-Hijacked-a...

Hi - what are the character names of the accounts banned for botting?

Also, sounds like you might have logged into the wrong account if you feel your stats were reset - we do see this from time to time - this support centre article covers it: https://support.runescape.com/hc/en-gb/articles/115003643269-Welcome-back-

Its elsewhere in this thread: https://old.reddit.com/r/runescape/comments/9b1z62/can_we_please_get_a_response_to_the_recent/e51fk22/

There will be a response today on this. It should have come sooner, apologies.

I always keep the pulse; always reading even if not actively posting!

On the plus side, at least these complaints are about details in our RS ads rather than complaints of not doing advertising at all. A step in the right direction :)

Well then...

I lurk rather than post! I'll read our forums, the subreddits, community convos on twitter* most days. I play most weekends.

I prefer not to post because I'm not involved in the day to day of RS or OS, and the teams can speak on the specifics of their work much better than I.

*I now use a different (personal) twitter account and my Jagex/RS one has been dormant for some time... but I've removed the outdated banner that was spotted today :P

"Kemdox the 100,000th"

Hey, I'd just like to clarify my response here - I'm not sure what state the loyalty point rework is in myself. I believe that there are no developers working on making changes right now, but it may well still be in design stage. The proposal Mod Sayln was speaking of in this post ultimately didn't work out and had to be thought out again, which is why it didn't come to fruition.

Well that's beautiful! We'll feature it on our socials ;)