Runescape

Runescape Dev Tracker




04 Feb

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FYI - if anyone is still stuck, I've stuck up a workaround process that will help you still grab your desired Premier Club package or upgrade.

Unable to purchase/upgrade RuneScape Bonds for Premier Club

Mod Neong


02 Feb

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FYI, we found the cause of the issue, it should be fixed on Monday. For the time being you can delete js5-16.jcache in C:\ProgramData\Jagex\RuneScape or teleport to a BH world. The crash will be world specific so try and use a different world to the one you crashed on.


01 Feb

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Trees can talk, Coal is renewable, Carpets can fly, You can throw fire from your hands and cook an entire shark perfectly in 3 seconds and you're questioning the weight of bread crumbs :P?


31 Jan

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You may have a rare blood group, in which case finding a match will be tricky.

But, more seriously, if you hop from a free to a members' world, this'll happen. There's a bugfix for this issue currently working its way through QA.


30 Jan

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Originally posted by [deleted]

[deleted]

Current workaround is to log into a BH world then log back in to a normal world if you're stuck.

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We've found the source of the ticking noise! it wasn't a pipe bomb fortunately. We'll try and get a fix out by next week.

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Hey guys, could you all PM me your display names so I can search for errors on the back end please :)?

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Originally posted by God_Of_Idaho

This had happened to me as well. It started yesterday when I chartered the gnome glider from priff to the grand tree. It gets you there but freezes the game. When you try and log in it creates a black screen and never loads. Restarting it over and over never worked.

I logged onto my main and it did the same thing after traveling with the glider.

Also this morning doing a store run, I successfully teleported to edge and alkharid, but teleporting with combat bracelet to the ranged guild it froze and wouldn't load again. It gets you into lobby but loading into the world it breaks.

Could you tell me your displayname please?

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You might need to restart your PC. If that doesn't work backdate, they might have a bug with their GL drivers.

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I've tried to reproduce this issue but I'm having no luck. Can you remember if there was an evil tree, guthix cache or sinkhole in the area?


29 Jan

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Originally posted by JagexDolan

Hey there,

I know you have said you have updated your drivers but how you explain it is a HP only issue, I'm going to assume you have an incorrect driver as I can see you driver is from 06/2017 and the latest is 07/2017. Your friend also has an Intel 600 series graphics card.

If my digging and assumptions are correct. Use the following link to update your graphics drivers. As it is a HP branded device, you will need to get the drivers from the manufacturer, unless you nuked your laptop when you bought it (Which I would recommend as it gets rid of all the bloatware)

Check to see if this is your laptop then install the latest "Driver-Display" and "Driver-Graphics" to your device.

https://support.hp.com/gb-en/drivers/selfservice/hp-17-x100-notebook-pc/12499468/model/13674364?sku=Z3P72UA

Intel 600 series graphics cards from 3...

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WallOfText.gif

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Hey there,

I know you have said you have updated your drivers but how you explain it is a HP only issue, I'm going to assume you have an incorrect driver as I can see you driver is from 06/2017 and the latest is 07/2017. Your friend also has an Intel 600 series graphics card.

If my digging and assumptions are correct. Use the following link to update your graphics drivers. As it is a HP branded device, you will need to get the drivers from the manufacturer, unless you nuked your laptop when you bought it (Which I would recommend as it gets rid of all the bloatware)

Check to see if this is your laptop then install the latest "Driver-Display" and "Driver-Graphics" to your device.

...

Read more

26 Jan

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Originally posted by staylitfam

Any updates on quitting client issue for mac users?

It's being worked on.

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There is a bug in for this. I will poke the devs again.


25 Jan

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Originally posted by Dark_Gaia

The MTX team

Mod Pips/Ceo of Jagex

The Jmods who worked on funorb who still work at Jagex

My old AMA is still around here, but because I deleted and remade my account it just says [deleted] unfortunately.

https://www.reddit.com/r/IAmA/comments/1iyvqt/hi_i_am_phil_mansell_runescapes_executive/


24 Jan

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Originally posted by RumeScape

Isn't it embarrassing that you don't even test closing the application before releasing?

No, I'm not embarrased. I stop game breaking issues from going into the game on a daily basis. Something as minor as clicking a specific button crashing the client when you want to exit when you can just click the X instead is something so microscopic in the grand scheme of things. We didn't release anything this week that should have touched that code, but unfortunately, it did. We test smart, not everything. You would never see an update if we tested for every single thing that has previously gone wrong in the past.

We do have an automated system that checked in game settings. We will add the back arrow to that test.

You could be more constructive with your criticisms...


23 Jan

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Originally posted by staylitfam

Sorry to thread barge, mac client since yesterday's update will freeze whether I cmd + q to quit or quit from dock. Absolutely fine previously.

Will bump up the priority considering it happens on Mac 100% of the time! Thanks for pointing this out! :)

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Originally posted by pearlx

Yeah I am....but I'm playing full screen so I don't see an x icon

You can press alt+f4 then.

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Yeah, we know about this issue. Please use the X in the top right for the time being.