Runescape

Runescape Dev Tracker




31 Aug

Comment

I've been thinking a lot about the term "constructive criticism". I've had some people accuse me or others of using as a shield, essentially labelling any disagreement as harassment and thus using it as an excuse to ignore it, and while that isn't true (we don't get to "ignore feedback" for made up reasons, ultimately players either like it or they don't), I do think it's quite an important distinction to draw.

For me, and looking at the behaviour patterns of other people I don't think this is unusual, the question isn't really about whether the feedback is "constructive" exactly, it's simply about whether it's rude and whether it's personal. Obviously the more detailed the feedback the better, but even a simple black and white opinion is "constructive" when we have enough of them to gather a general impression.

TLDR it's fine to say you don't like something, just don't be rude and don't make it personal.

I'll try to give an abstract example. Say I've shippe...

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Comment

Originally posted by 5-x

  • Solo Solak and AoD updates shown by Mod Ramen
  • Arch-Glacor improvements prepared by Mod Shogun
  • New basic clothes from Mod Dragon
  • Small combat fixes from Mod Ryan and Mod Sponge

All of these were worked on during gamejam and would be a great release, anticipated by the players.

Thanks!

Comment

Originally posted by 5-x

/u/Mod_Miva and /u/JagexAzanna Could we get any update for the players locked out of the game?

As soon as I have any information, I will post it here. We are investigating this issue.

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Originally posted by Technical_Raccoon838

I fully agree with you! Getting angry won't solve anything, but I do understand why people can get frustrated to see things like these happen. Like, the things you jmods showed us that you worked on was AMAZING. We all want that stuff in the game! And to then never hear from it again, after all the positive feedback we gave on that, hurts the community. In the end, people pay quite a decent bit to play this game, and to see the things we want being moved aside for things we don't want is frustrating, and I'm sure it's also frustrating for the developers who KNOW what would be good for the game but are not allowed/don't get the time to make it.

In the end, I just hope that the execs at jagex will realize that this is not the way forward, and that the people here who are frustrated will let their voices heard with their wallets, not insults. The employees deserve no abuse, I fully agree with you on that! The execs just need a figuratively ass-whooping (not with insults or a...

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Like, the things you jmods showed us that you worked on was AMAZING. We all want that stuff in the game!
Would you mind listing a few of these ideas?

Comment

Originally posted by Technical_Raccoon838

Miva, I hope you know that most of the people who throw those insults are not actually mad at you guys, the employees, but at the management and shareholders who are refusing to let jmods make the content we players want. The things you mods showed what you were up to in that little free-project time was everything we all wanted, yet knowing the execs and shareholders it will be shelved and something like more MTX/yaktracks will be pushed instead of it. It's just saddening to see a game that was once glorious in a state that it is in right now. This is NOT because of you, or any of your employee co-workers. It's the execs that we are mad at, but they are hiding.

I believe that being angry over something is kind of pointless. But I frequently repeat that to myself because I occasionally get angry too. I constantly tell myself to play my part and monitor the situation so I can make a decision based on the outcome.
This is it, then. Let's work to establish a space where everyone feels comfortable expressing their worries or ideas in an unrestricted manner without crossing any unhealthy redlines. And I think that this Reddit space will be a wonderful place for us to hang out, talk, and share ideas.

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Originally posted by dark1859

Just quickly tagging u/Mod_Miva since I don't know if jagex is aware of this issue

Hey there! Thanks for flagging it. We have reported it internally.

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Originally posted by JoshOliday

Miva, thanks for posting yesterday and trying to at least engage with us. I'm sorry that some people decided to go a step too far and insult you personally. As this thread says, that part is unacceptable.

But there also needs to be understanding why people feel that it's gotten to a point that they can do things like that. There used to be significantly more communication. And I'm not just talking about on this subreddit in particular. I mean in everything.

We used to get at least monthly Q&A streams. We've had maybe three this year?

We used to get Behind the Scenes/Month Ahead posts.

We used to have CMs at least coming in and commenting on threads here that issues that get raised time and time again are at least being looked into. Now even threads that do give feedback in constructive ways feel like they largely fall on deaf ears.

We used to even get communication on MTX changes and why, but since the Oddments and transparency changes earlie...

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Hey,
I appreciate your message. Agree, we have a lot to work on when it comes to communication, but I think there are a lot of great ideas here.
Personally, I adore "Behind-the-Scenes" blogs and videos, and I think having "Month Ahead" will be fantastic. We'll talk about it as a team and see what we can do.
Other comments have been taken into consideration and will be discussed internally.

Comment

Greetings! :) I want to thank everyone who has contributed to this thread. I wasn't expecting to see this thread as a result of some debate that took place yesterday. However, I believe that this experience can teach us all something.
I recognise and agree with your worries. Your comments are very valuable to us. And I mean it. The greatest approach to be heard is to provide constructive criticism, which includes both your worries and your ideas for how to improve the situation.
I know you are aware of this, but insults do no good. No one benefits from them, and they are ineffective. Furthermore, they foster a hostile atmosphere in which free communication is challenging.
Thank you for your support and patience.

Comment

Originally posted by ArchiePet

u/Mod_Miva - do you know if this is likely? I know not all the yak rewards get added and it’s based on popularity I think?

Hey there, cannot provide any answer at the moment. But will do when I have more info.

Comment

Originally posted by dnums

I think that people here are concerned about the game and want it to succeed long-term. This is your hardcore audience and these are your biggest supporters. I think it's not clear to most here, as to whether or not the decisions being made with regard to the implementation of the transactions are in the best long-term interest of the game. At the end of the quarter we DO want you to be making a whole lot of money, but we also don't want you to run the well dry and compromise the integrity of the game by going too far.

People are concerned for the longevity of their investment of decades of time and thousands of dollars in money, and like I said, we are your biggest fans. As evidence of this, I present to you yesterday's reddit post asking about the game update where everyone posted 'Yak track tomorrow'. Certainly zero to extremely low levels of negative feedback there. People were genuinely looking forward to participating in your mtx-focused con...

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Greetings, thanks a lot for your feedback.

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Originally posted by the_summer_soldier

Here are some thoughts you could pass onto the team working on this.

I would like them to be somehow earnable via in game achievements. I know each skill has a bunch of achievements you can do. Perhaps a reward for completing all those (although for the 120 skills, e.g. farming, some of the achievements take you up to 120 or at least 119). I know someone else made a thread or comment a short while ago with that idea and it had a positive reaction from the rest of the people here (who saw it). I think that would be a suitable way to have requirements for them as well as keeping them mtx free. Some skill's achievements maybe need additions to feel more balanced, but the more the merrier I say.

Another way to do it is to have a skill mini quest for each one. This could tie in, at least thematically to the return to city sized threats that the story is focusing on going forward. Would likely be considerably more dev work (not sure?).

Some skills also have in ga...

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Hey there, just wanted to say thank you for your feedback.


30 Aug

Comment

Originally posted by jeffdabuffalo

I'm sorry that you had to make this comment, it was informative and helpful, but now all you see is more rage.

It's an indicator that some people here, on reddit, don't like the current design. It is still some sort of feedback. And thank you for your comment. :)

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Originally posted by Vice_X_X

I believe that's what he meant, yes

Though now that I think about it, maybe it was me who got it wrong, lol

I have no info about this but when I have any details, I will share with you.

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Originally posted by Vice_X_X

I understand where you stand and people attacking/defending you stand, but that's not really an answer. He asked "After the yak track is done" and there won't be Yak Sacks when that happens, right?

Maybe I didn't understand the question. Do you mean when the event is over?

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Originally posted by God_Savitar

Heya! Sorry to bother, but was just wondering if there was some sort of update or current state on this matter; or even a workaround of sorts? Can't really seem to find any official sources or updates, so just figured I would ask here. Thanks in advance!

I know that it is being worked on. No updates yet.

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Originally posted by LiquidClaymore

It's not what YOU think you are, it's what other's value you as.

I continue this conversation only because I believe that it may change something for someone who tries to insult people online and thinks it's cool. I am not insulted because I don't know you and you don't know me on a personal level. And it tells more about you than about me. The only one who is being hurt is the person who is crossing this thin line between "healthy" and "unhealthy" discussion. Also, toxicity is something that doesn't belong to me, so it doesn't hurt me. Hope it helps.
To be heard, there is no need to be loud or insult devs and other staff. We welcome everyone to express their concerns in a constructive way.

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Originally posted by Notareditor

Why does the community manager not reply to grievances from the community? Not a sign of a remotely good person or community manager.

Only replies to how to help you understand how to make use of the mtx. Not the concern.

I am also gathering feedback for teams. And any constructive feedback is welcome.