We're looking into this with urgency now. Thank you so much for reporting it.
If you are in this stuck state, can you drop your RSN as a reply to this email?
Just checking in this morning - a fix has been identified and we have a build being tested with QA now. We'll hopefully have this out there pretty soon.
watch ironmen get none of those
They've been built with Ironman accounts in mind, especially thanks to the feedback from the Ironman community! Hoping you'll all be pretty pleased when you see them.
Mod Hooli while you're at it I don't know if Jagex is aware but there have been some extremely frustrating dungeoneering crashes to point it's put me off from doing dungeoneering in daemonheim for a fair bit now.
I can't explain much of how it happens just that sometimes when I try to go through a door of a room I haven't seen the contents of, the entire client shuts down. It's really demoralising because by the time I can log back in it's kicked me out. The last time it happened was near the end of a large occult floor and it really soured me to have all that progress lost and now I'm genuinely afraid to try warped floors solo because I don't want to go through all the effort only to lose it to a crash.
Sorry to hear that. I'll pass this to the team and see if it's something we're aware of / looking at. Did this start very recently?
Hello Dolan, thank you for getting back to me on this issue.
Oh I'm glad to hear you were able to re-produce this bug.
While on the topic of this type of bug, currently there is a bug with changing to world 2 and world 84 in the lobby crashes your client to the desktop aswell. I waited in queue yesterday and then it doesn't load you in just crashes.
Oh no, that doesn't sound very good. We currently don't have a solution to test highly populated worlds on test worlds but I will be investigating a solution to help us with this in the future. I'm thinking, maybe using headless clients or modifying the current automated "player" code to spawn mass amounts of players in locations across the game. while I cannot guarantee a fix anytime soon. I can guarantee it is something I will be investigating a solution to.
I imagine this issue is quite seasonal to Double XP so I don't imagine you'll run into this issue that often. That said, we should work towards fixing all crashes.
Cheers,
Mod Dolan
QA Engineer
Looking at the newest posts on the subreddit, it seems like a lot of people are getting stuck on black screens or on unrendered areas. Perhaps that’s worth a look into as well.
We're looking into it asap. I've hopped in those threads to respond.
Mod Hooli just said this in the RS discord:
We are going to do a post mortem on it once every single account is back in the game. We have a lot of ideas about how we could tell the story of what happened (do we do a mini-doc, a big post, a stream etc) so it likely won't be in a week or two after everyone is back, but we are going to do it
I was just about to copy that here. Thanks for sharing it!
Thanks so much for reporting this. We're looking into it urgently.
If you are in this state, can you drop your RSN name here so we can look into it as well as the fix? https://www.reddit.com/r/runescape/comments/n68jsx/psa_do_not_hop_worlds_at_the_magister/gx5yeq3/?utm_source=reddit&utm_medium=web2x&context=3
We're looking into this with urgency now. Thank you so much for reporting it.
If you are in this stuck state, can you drop your RSN as a reply to this email?
Hello everyone.
Over the past month, we've been working hard and slowly returning more of the accounts that required additional attention back into the game. As of today, we're happy to say that we've released almost every single locked out account back into the world of RuneScape!
As these accounts were some of the more challenging to restore, there is a higher potential for issues that need resolving. If anything is wrong, please contact Aftercare to resolve the problems. We will do everything we can to restore or make good on anything that doesn't look quite right to the best of our ability, and as quickly as we can.
Once again, we can't thank everyone involved in this phase of the Lockout enough for the support and understanding we've received. We truly appreciate you.
An Extra Thank You
Restoring these more complex cases has been a long, intense process - and the end result has meant an additional month's wait for some....
Read more External link →Hey u/Bobyauncle5100,
Now that I have set my account up again I can finally reply!
I had a look into this yesterday, I managed to reproduce your issue in world 12 and also your work around by switching to world 1 on my Jmod account in the live game.
There's something quite strange going on with this bug, it seems to be world specific. At this point I can only speculate what is happening. I have been unable to reproduce this in a test environment so I cannot debug the issue.
My assumptions is that something has gone quite wrong in the 1st floor of the Meiyerditch area, weather that is being cause by a player or a broken NPC, I am unsure. As we updated the game soon after I was able to reproduce the issue I was unable to pinpoint the exact cause.
If you find it...
Read moreThese are still coming but they are just taking longer than initially planned. We've been incorporating a bunch of community feedback to provide more options based on what people want to see, and it takes a fair bit of custom dev work to pull off.
They are mostly all in now, but we're currently doing some refinements to the system of how they are presented to make selecting your Wishes a way more informed / clear experience. Side effect of adding more options!
We'll likely be talking about them in detail soon as they'll almost certainly be released this month, it's just a matter of when this month.
Guess not eh
Hey! We are planning to fix this - just not in the immediate future. When we do we'll let you know via the newspost. Thanks for your patience.
I've submitted a fix for the issue where clicking 'Go To' on an achievement would take you to an unrelated/unexpected achievement.
It's currently with QA to be tested so I'll chase it up.
devtrackers.gg
