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Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




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08 Aug

Version Update: 8/8/2019 (16.3)

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TU16.3 Scheduled game update:

Hello Holotable Heroes!

We will be rolling out a scheduled update version 16.3. Various background fixes and updates are included. Below you will find the change you’ll see in game.

Schedule:
8/8 ~ 1:30PM - 6PM PST (estimated): Roll out to all App Stores / Google Play Games world wide for download
8/9 ~ TBA Forced update to all games. We will post update times tomorrow

Gameplay improvement:
  • Players will be prevented from making duplicate G13 finisher items.
  • Players who attempt to create a duplicate G13 finisher item will receive the following message:

7324ttjyb2pt.png


We look forward to bringing you more updates!

~RT

Server Update 8/8/2019

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Server Update is complete

Server Update 8/8/2019

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Hi Holotable Heroes,

Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread.

07 Aug

Cheating In Galaxy of Heroes [MEGA]

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Itsatrap826;c-1933181

A question regarding the picture with the post. Is this a person in question for cheating because he has a Palp led team at 27? How do you differentiate between someone who is cheating and someone who put a bad squad in to drop in the rankings so they could pick up wins arena wins in the GAC feats if someone is reported for having a bad squad in arena?


The picture is just an example and not a real player I reported, but to your question, just being on the leaderboard with an odd squad is not enough to trigger an investigation. The squad would have had to do something suspicious

Cheating In Galaxy of Heroes [MEGA]

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Iy4oy4s;c-1933172

Good on ya for the prompt communication. However. It’s seems more needs to be done. How about that battle log players have been asking for?


It's definitely something we are looking into. Whether it's a battle log or exposing other data, we are discussing what we can do in the short term vs what bigger solutions we want to try to tackle.

06 Aug

Cheating In Galaxy of Heroes

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Hi Holotable Heroes,

We’ve seen a lot of conversation today in response to some videos that were posted to YouTube in the last day highlighting a way to cheat in the game. These videos are a violation of the User Agreement (which everyone agrees to by playing the game), and we’d like to remind the community that cheating and violations of the User Agreement can result in suspension or a permanent ban.

As we’ve discussed before, and especially heading into Grand Arena Championships, providing a fair and fun environment for competit... Read more

Devs! Please help. Mod hit + 3 speed when slicing. Went to slice again and the mod speed bump changed to health.

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Can you please send me your Ally Code and date of the occurrence via PM to check if any errors were triggered on your account?

Thanks!

Bug. French translation of the credits feat is off. Gagner is to gain or win, while according to a screenshot of the English version they want you to spend 1M credits. Should be dépenser

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Hey, thanks for the report. We've flagged this as a translation error in the GAC Feats and are currently in the process of reviewing additional French translation errors reported in the game.

Thank you and apologies for the inconvenience.

@CG : Could you be interested in my french translation packs ?... 99.99$ only !

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Hey, thanks for the report. We've flagged this as a translation error in the GAC Feats and are currently in the process of reviewing additional French translation errors reported in the game.

Thank you and apologies for the inconvenience.

About the French Translation - It's Really bad. PLZ Cg, fix. I can help.

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Hey, thanks for bringing this to our attention. We've already flagged the French translation error from the GAC Feats as a bug and we are reviewing the rest of the translation errors mentioned in the video.

I encourage you all to post any translation error you find in the game here as this section of the forum is our primary focus when it comes to bugs and issues: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

Thank you!

Need Help Recovering Mods (Game deleted a full set of 6 dot mods)

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Hey there, thanks for bringing this to our attention. Your Customer Support ticket was sent to my team earlier today and we are currently investigating. Please feel free to send me any screenshots you have via PM together with any other additional information.

Thank you for your patience while we are looking into it.

Bugged daily tickets?

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Hey there, would you mind asking your guildmates to potentially take some screenshots the next time they notice anything of the sort and create a bug report on Answers HQ?

https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

Thanks!


02 Aug

Future Man's Official Unofficial Q&A TL;DR

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Thanks for putting this together Future Man! I support anything we can do to remind people about Caley and his laptop

Hey CG! Your backend is showing...

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Originally posted by Htbrkone

Wasn’t sure how to report them directly, do you have a way to do it through the app?

Not from the game directly. But this is where we're trying to centralize the bug reports and the board we are primarily looking at for bugs and issues: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

Hey CG! Your backend is showing...

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Thanks for the report. We have this flagged as a bug.

Does anyone else cant start the game? I have error code 106.0 for the fifth time in a row

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If you are still having this issue please send me a PM with your Ally Code. Thanks!

A New Hope

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Originally posted by ThrawnRocks1991

It was great. Thanks for doing it. My only hope is that you actually keep it up. We’ve experienced plenty of temporary boosts to communication, but nothing that has been consistent or lasting. In other words, it’s often just been reacting with damage control versus being proactive. So I think this is a great step in the right direction, but I just hope it continues.

That’s fair. It’s on us to follow through and earn trust.


01 Aug

The Road Ahead - 7/29/2019 [MEGA]

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    CG_Erik on Forums - Thread - Direct
Dk_rek;c-1928637

Ben_Tlightsaber;c-1928234

"I don't understand how the thing I haven't seen yet is going to work so it must be a horrible idea"

"We already knew about everything that's coming in the next couple of months so CG is doing a terrible job of communicating"

"CG clearly stated in recent months that they are actively shifting the focus of the game and launched a new flagship event structure to demonstrate it which is creating all sorts of new data and mechanics that need to be analyzed and refined but why aren't we getting a completely brand new and unexpected game mode rolled out immediately too?"

"This road ahead says absolutely nothing surprising or interesting about what's coming. Also, why would they introduce unique character items that will enhance and change toon mechanics in brand new ways when that's not what we had predicted was coming next?"

...
Read more

A New Hope

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Originally posted by gamue

The same soon as in releasing mystic raids or reworking the raid loot ;)

Q&A sessions have always been a pile of meaningless phrases.. I don't expect any useful information

Did you have a chance to check out today's Q&A? We set out to be more open than normal. There are still some vague answers, but I'm curious if you think this was a step in the right direction or not.

Content Update: 8/1/2019

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Hi Holotable Heroes!

Here is all the new content you’ll find after today’s update, 8/1/2019.

CHARACTERS AND SHIPS
For more info on these units, check out the kit reveals and strategy guides below:

CHANGES
The client has been updated with the following changes:
  • Updated Gear 12 Finisher crafting so that it can only be crafted once for each character.
    NOTE: In the short term, if a player crafts a second Gear 12 Finisher for the same character it will cause the client to soft lock and will require a restart. The pieces to craft the Gear 12 Finisher will not ...
Read more



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