Trackmania Dev Tracker

Hi Jackt1,

Doesn't look like the screenshot added still but the video is good enough anyway, thanks for providing this.

Do you have the issue still if you only have 1 controller type plugged in still? So having the controller unplugged or only having the controller plugged in?

Hi guys,

We don't manage to reproduce this issue. It works well from our side. Maybe your skin file is too heavy. Could you please give it a try with a lighter skin maybe and tell us if it works?

Many thanks for your feedback!

Hey MiXdu78,

Thanks for getting in contact, however, you have posted this in the English forums.

If you still require assistance and would like to request support in your preferred language in the French language forums, or via our social media accounts on Twitter or ... Read more

Hi there, sorry to hear you have experienced these audio issues in game and thanks for getting back in contact with the workaround you have found.

I will certainly be sure to forward this feedback to our Trackmania team for further review but if you have any other queries or would like to provide additional feedback, please feel free to let us know.

Hi,

Could you please your logcrash on forums? Did you check out if your graphic drivers were up to date?
You can find them here: C:\Users\fYOUR USERNAME\Documents\TrackMania\LogCrash

And if you build a small map, do you still encounter this issue?

Many thanks for your feedback

Hi everyone,

Your type of access to the game is displayed in the main menu here:


Please notice that you can see this message even if you have a standard or Club access:


We will remove this message for Standard and Club soon.

Hey guys,

Sorry to hear your game won't launch. Could you try reinstalling it to a different location? On another drive if possible?

Thanks for getting in contact, however, you have posted this in the English forums.

If you still require assistance and would like to request support in your preferred language in the French language forums, or via our social media accounts on Twitter or ... Read more

Hey,

We have supported controllers listed here .

If yours is on the list and having issues, please let us know what type of controller it is.

Thank you for getting on contact, if you wish to upgrade from Standard Access to Club Access, you would need to purchase the Club Access of the game.

If you choose to do this we can convert the remainder of your Standard Access to extend the duration of your Club Access at a rate of 3 days of Standard Access to 1 day of Club Access.

To do this, please feel free to contact us with an image of the proof of purchase of the Standard Access, and I will get this updated for you.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also ... Read more

Hi there, sorry you are still experiencing these FPS drops in game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagn... Read more

Hi,

When you have a crash, you can find a logcrash here: C:\Users\USERNAMES\Documents\TrackMania\LogCrash

Many thanks for adding your logcrash to your message when reporting a crash
Please also specify your system specs.

It will help the developers team to better understand your issue.

Cheers

Hey MajinFei,

I'm sorry to hear Taiwan isn't an available option. I'll report this to the game team so it can be looked into for adding in future.

Thank you for getting on contact, if you wish to upgrade from Standard Access to Club Access, you would need to purchase the Club Access of the game.

If you choose to do this we can convert the remainder of your Standard Access to extend the duration of your Club Access at a rate of 3 days of Standard Access to 1 day of Club Access.

To do this, please feel free to contact us with an image of the proof of purchase of the Standard Access, and I will get this updated for you.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also ... Read more

Hi,

Your medals and records are well saved on our server but no well displayed in game. This issue should be fixed soon. We hope to have it fixed today.

Hi,

The access to the edition is displayed in game here: https://forums.ubisoft.com/showthrea...ccess-in-game!
What do you see?

Thanks for getting in contact and sorry to hear you have not been able to access the Access Packs you have paid for, as a first step could you ensure you have refreshed your game client to see if this updates your game status for you. If you are still unable to access this, please contact us directly with an image showing the proof of purchase for this access along with an image in game showing this has not been applied to your account.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also contact us via our social media accounts on ... Read more

Thanks for getting in contact and sorry to hear you have not been able to access the Access Packs you have paid for, as a first step could you ensure you have refreshed your game client to see if this updates your game status for you. If you are still unable to access this, please contact us directly with an image showing the proof of purchase for this access along with an image in game showing this has not been applied to your account.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also contact us via our social media accounts on ... Read more

Thanks for getting in contact and sorry to hear you have not been able to access the Access Packs you have paid for, as a first step could you ensure you have refreshed your game client to see if this updates your game status for you. If you are still unable to access this, please contact us directly with an image showing the proof of purchase for this access along with an image in game showing this has not been applied to your account.

The fastest way to do this would be through our "Live Chat" service when this is available, but you can also contact us via our social media accounts on ... Read more

Sorry to hear you are having these problems launching your game. If possible could you confirm whether this still occurs after reinstalling or verifying your game files.?

If you are still experiencing this, could I also advise you to work through our basic troubleshooting steps as outlined in this FAQ.